酒店客房物品英语名称
寻物启事标准范文-成都指挥学院
礼宾部英语-培训
礼宾部 Concierge
行李生 Bell man Bell boy
门童 Doorman
行李 Luggage Baggage
行李架 Luggage rack
行李存放处 Luggage Depository
行李车 Baggage trolley
司机 Driver
导游 Tour guide 电梯
Elevator
洗手间 Toilet 机场
Airport
火车站 Railway station 商场
Shopping center
超市 Super market
小费 Tip
雨伞 Umbrella 接机服务
Pick-up service Limousine service
行李寄存 Check
baggage 叫早服务 Morning call
贵重物品
Valuables 易碎物品 Fragile object
自助早餐 Buffet breakfast 往前直走 Straight
on
常用词汇
五星级酒店Five-star hotel
前厅部 Front office department
总台 Reception
Front desk 总机 Operator Service center
商务中心 Business center 票务 Ticket
service
游泳池 Swimming pool 大堂吧
Lobby lounge 医务室 Clinic Room
中餐厅 Chinese
restaurant 西餐厅 Western restaurant
桑拿 Sauna 按摩 Massage 美容厅 Beauty salon
多功能厅 会议室 Power long Multi-Function Hall
Meeting room
停车场 Parking lot
总经理 General
manager 经理 Manager
大堂副理 Assistant manager
[AM]
宾客关系主任 Guest relation officer [GRO]
主管 Director 领班 Supervisor
楼层服务员 Room boy
Room waiter
总台接待 Receptionist 维修人员
Repairman
换钱change money
明信片postcard
洗衣袋Laundry bag
小心轻放Handle
with Care 请勿倒立Keep Top Side Up
常用句子
Are these your baggage?
这些是您的行李吗？
Is
this everything, sir？
这是全部东西吗，先生？
May I
take them for you? Let me help you with your
luggage.
我来帮您拿好吗？ 让我来帮您拿吧。
I hope I'm not
disturbing you.
我希望没有打扰您。
Just a moment,
madam. I'll bring them to you right away.
等一会儿，夫人。我马上送来。
The bellboy will show you
to your room, sir.
先生，行李生会送您到房间的。
Here is
your room key.
给您房间钥匙。
You may[can] leave
your luggage in the Concierge.
您可以把行李放在礼宾部。
Would you like to check your luggage here?
您要寄存行李吗？
Don’t worry, your luggage will be
sent up at once.
别担心，您的行李很快就会送上去的。
When
you check out, please call NO.63and we’ll help you
with your luggage immediat
ely.
如果您要退房，请致电63，我们将马上帮您运送行李。
May I
know your room number? What's your room number,
please?
您能告诉我您的房间号吗？
May I have a look at
your room card?
我可以看一下您的房卡吗？
Do you mind
if I put your luggage at here?
我把您的行李放在这里好吗？
Please sign your name here.
请您在这里签名。
Would you like me to call a taxi for you?
Would you want a taxi?
你需要我为你叫一辆出租车吗？ 需要出租车吗？
About 30 minutes by texi from here to Airport.
从这里到机场大概需要30分钟。
I'm sorry to have kept you
waiting .Sorry to have kept you waiting
对不起让你久等了。
Would you tell me your phone
number?
您能告诉我您的电话号码吗？
After you, please．
You first, please.
你先请。
This way, please
这边请。
Is there anything else I can do for
you？
您还有什么事要我做吗？
I see what your mean.
我了解你的意思。
I’ll send the luggage up by
another lift.
我乘另一部电梯把行李送上去。
Here
we are, sir, room 1335
先生，1335房到了。
情景对话
1，客人在门口时
A car pulls up in front of The
first World Hotel and a doorman goes forward to
meet t
he Mr Steven，opening the door of the car
for them.
汽车停在了第一世界大酒店门口，门童上前为Steven先生开车门。
场景一：
Doorman[D]:Good evening, sir and
madam．Welcome to our hotel．
门童[D]：晚上好。欢迎光临！
Mr Steven[S]： Good evening．
Steven先生[S]：晚上好。
[D] Excuse me, sir． So
you have got altogether four pieces of luggage？
D：对不起先生，您一共带了4件行李是吗？
[S] Yes.
[D]
Ok．Leave it to me, sir. I’ll take care of your
luggage.
D：好的，让我帮您拿吧，我会照看好行李的。
[S] Thank
you．
S：谢谢。
[D] Not at all. The Reception
Desk is straight ahead．This way, please．
D：不客气先生。总台就在前面，这边请。
场景二：
S：Excuse
me，where is the restaurant？
S：对不起，请问餐厅在哪里？
D：We have Chinese restaurant and a western-
style restaurant．Which one do you pre
fer？
D：我们这里有中餐厅和西餐厅，您更喜欢哪个呢？
S：I'd like to try
some Chinese food today．
S：今天我想来点中国菜。
D：The buffet?
D：要自助的吗？
S：Yes.
S：是的。
D：Is on the First floor．This way,
please.
D：那在一楼，这边请。
S： What are the hours
at the restaurant？
S：几点有饭吃呢？
D：Lunch 10∶30
a．m．to2∶00 p．m．；Dinner 5∶30 to 10∶00
p．m．．
D：午餐是上午10点半到下午2点，晚餐是下午5点半到晚上10点。
S：Thank you．
D： You're welcome．
2，带领客人到房间
Bellboy[B]： Is this everything,
sir？
B：这是全部的行李吗，先生？
Mr Steven[S]：Yes,
that's everything．
S：是的。
B：Ok, May I have
a look at your room card？
B：能不能让我看下您的房卡？
S：Oh，yes．is 1335．
S：噢，好的。我住1335房。
B：I
see．Now please follow me．I’ll show you to your
room.
B：好的。现在我带您去您的房间。
S：Where is the
Western restaurant？
S：西餐厅在哪呢？
B：Oh, it’s on the First floor. Get out
the lift and turn right, sir.
B：在一楼，先生。出电梯右转就到了。
S：When will it open?
S：什么时候开呢？
B：The service time is 7:00am. To
10:00am..
B：营业时间是早上7点到10点。
S：OK。
B：Here we are, sir. Room me help you to open
the door.
B：我们到了先生，1335房。让我帮您开门吧。
[门开后]
B：You first, sir. Do you mind if I put your
luggage at here?
B：您先请先生，我把您的行李放在这里好吗？
S：It's OK, Thank you many much,
S：好的，非常感谢。
B：That’s my do you like this room?
B：这是我们工作。房间如何呢先生？
S：It's very cozy．I like
it very much.
S：非常舒适，我很喜欢。
B：Right, is
there anything else I can do for you?
B：还有其他需要吗？
S：No, Thank you.
B：OK, Good
night.
3，客人寄存行李
Mr Steven[S]：I want
to check my luggage.
S：我想要寄存我的行李。
Bellman[B]：Certainly, sir. You can
check luggage here. Please go through the
formaliti
es.
B：当然可以，先生。你可以把行李寄存在这里。请您办一下寄存手续。
S：No
problem.
S：没问题。
B：May I know your room
number?
B：您是几号房的？
S：My room number is
1335.
S：1335。
B：When will you take them
back? Sir.
B：您什么时候来取呢？
S：About 30 minutes
later.
S：大约半小时以后。
B：OK, please sign your
name here.
B：好的，请在这里签个名。
B：Keep the
luggage check card, and for drawing, please show
the second half of this
card.
B：请保存好行李寄存卡，当您来取回行李时，请出示这张卡的下半联。
S：OK,
thank you very much. Bye bye.
B：See you. Sir.
4，客人要出租车
Doorman[D]：Would you
like me to call a taxi for you?
D：需要一辆的士吗？
Mr Steven[S]：Yes, thanks.
S：是的。
D：Where to? Sir.
D：到哪里呢，先生。
S：To the airport.
S：到机场.
D：OK, Just
moment, please.
D：好的，请稍等。
的士叫来后…
D：Sorry to have kept you waiting, sir. Are
there four pieces in all?
D：不好意思让您久等了，先生。您一共是四件行李对吗？
S：Yes.
S：是的。
D：Let me take them to the trunk.
D：让我把他们放到后背箱吧。
S：OK, thank you very much.
S：非常感谢。
客房物品名称
pouring cup 口杯
toilet mirror 梳妆镜
music stool 琴凳
electric kettle 电热水壶
floor lamp 落地灯
armchair 圈椅
desk lamp 台灯
Toilet Paper Carton厕纸盒
door
key 门钥匙 door
chain 防盗
Wardrobe 衣橱
Cloth Brush 衣刷
Shoes
shine 鞋油
Ventilator 通风口
Outlet
电源插座
Closet 壁橱
Switch 开关
Lamp shade 灯罩
Scissors 剪刀
Door latch 门闩
Slipper 拖鞋
Hanger 衣架
Hair drier 吹风机
Shaver, Razor 剃须刀，剃刀
Bath foam 沐浴液
Lotion 润肤露
Sanitary 卫生袋
Body towel 浴巾
Shower cap 浴帽
Sponger 海绵刷
Towel rail 毛巾架
Floor towel 脚巾
Soap dish 皂缸
Bath tub 浴缸
Distilled water 蒸馏水
Tariff 价目表
detector 烟雾报警器
Bed side table 床头柜
Bed cover 床罩
Blanket 羊毛毯
Quilt 被子
Stirrer 搅拌棒
Transformer 变压器
Adaptor 插座
Waste bin
垃圾桶
Remote control 遥控器
Comb 梳子
Shoes horn 鞋拔
Pajama 睡衣
Scent, Perfume 香水
Cotton Swob 棉花棒
Facial tissue 面巾纸
Napkin 餐巾纸 Scale 秤
Blade
刀片
Plug 橡皮塞 Spray
喷头
Faucet tap 水龙头
Toothpaste 牙膏
Detergent
洗衣粉
Freezer 冰箱
Bath mat 垫巾
Monitor 监控器
Mineral water 矿泉水
Toilet
bowl 马桶
Leaking 漏水
Head board 床头板
Pillow (case) 枕头 (套)
Mattress 床垫
bedclothes
床上用品
Feather quilt 鸭绒被
Rug 小地毯
Spring 弹簧床
Fabric sofa 布沙发
Carpet 地毯
Knob 门把手
Fire escapes
逃生图
humidifier 加湿器
Peep hole 猫眼
Dressing table 梳妆台
Curtain 窗帘
Stationery 文具
Cushion 椅垫
Screen 屏风
Hot water flask 热水瓶
venetian blind 百叶窗帘
transformer
变压器
wastebasket 字纸篓
night table 床头柜
plug 插头
Chinese painting 国画
cushion 靠垫，垫子
voltage 电压
carpentry (总称)木器
tea
trolley 活动茶几
hanger 挂钩
wall_plate 壁上挂盘
drawer 抽屉
socket 插座，插口
floor 楼层，地板
tea table 茶几