供应商选择和管理程序-中英文对照知识讲解
教师资格考试-师德师风整改措施
供应商选择和管理程
序-中英文对照
Supplier
Selection and
Management Procedure
供应商选择和管理程序
Audit and Approval
审核及批准
Audit
and Approval
审核及批准
General Manager
总经理
Production Dept
制造部
R&D Dept.
产品开发部
Quality Dept.
质量部
Purchasing
Dept.
采购部
Finance Dept.
财务部
HR
Dept.
人力资源部
Sales Dept.
销售部
√
√
√
√
√
√
Signature
签 字
Date
日 期
Remark
备 注
1 Purpose 目的:
To define the
methodology to select, assess, approve new
suppliers and manage
supplier to ensure
uniformity across the group and that all purchased
product
conforms to the purchase requirements
of NAILI.
定义如何选择、评估、批准和管理供应商。
2 Scope 范围:
All parts and services
contribute to products that sold to Customers
including Raw
material, Subcontracting parts,
Services and Other Products.
所有作用于销售给客户产品的原材料、
零部件和服务,包括外包合同、零件、服务和
其他的产品。
3
4.
Definition定义:
None 无
Responsibility职责:
Purchasing department is
responsible for sourcing, preliminarily assessing,
recommending, auditing, manage new suppliers
and steer price determination.
采购部负责寻找,初评,推荐,审核,管理供应商及跟进价格确认流程。
R&D
department is responsible for audit new suppliers
to confirm their technical
capability.
产品开发部负责审核新供应商以确认其技术能力.
Quality
department is responsible for preliminarily
assessing, audit new suppliers to
confirm
their quality assurance capability and incoming
control。
5.
质量部负责初评,审核新供应商,确认其品质保证能力及来料控制.
Procedure内容:
5.1 New supplier development
5.1.1 Sourcing for new supplier寻找新供应商
5.1.1.1Purchasing department gets purchasing
request and needs for new supplier. All
departments can request a need.
采购部得到采购需求,需要发展新供应商。公司任何部门都可以提出采购需求。
5.1.1.2
Purchasing department searches supplier through
current supply base, internet,
exhibition and
other channels according to knowledge、 information
and need
specification from request
department.
采购部根据需求部门的信息
要求开始寻找供应商。可通过现有供应商、网络、会展
等各种渠道寻找新供应商。
5.1.1.3 Purchasing department contacts the
supplier and makes a preliminary assessment.
采购部联系发现的供应商并对其做初步评估。
5.1.1.4 It goes to the
next step if supplier is feasible. Otherwise
return to 5.1.1.2. Other
department can also
recommend potential supplier to purchasing
department.
如果经初评合格,进入下一步评估流程。否则返回5.1.1.2,重新寻找供应商。其
5.1.2
5.1.2.1
5.1.2.2
5.1.2.3
5.1.2.4
5.1.3
5.1.3.1
Quality department and R&D department together.
5.1.3.2
他部门也可以推荐潜在供应商到采购部。
Potential
Supplier Assessment 潜在供应商评估
Purchasing
department sends “Supplier Questionnaire” and NDA
to supplier.
采购部给供应商发“供应商调查表”和保密协议。
Purchasing department send specification,
information and RFQ to supplier after
receiving NDA.
采购部收到保密协议后将产品规格参数或信息和询价单发给供应商。
Purchasing
department, Quality department and R&D department
assess supplier
by feed backed Supplier
Questionnaire.
采购部、质量部和产品开发部通过供应商的调查问卷反馈进行初步评估。
After
review of the Questionnaire, the supplier is
described (if OK) as «
POTENTIAL ».Otherwise
return to 5.1.1.2
对供应商的调查问卷进行讨论后,如果认为合格后,则把供应商
定义为潜在供应
商。否则返回5.1.1.2重新寻找供应商。
Decision to
audit or place a sample order on the potential
supplier.
决定现场审核考察或无需审核考察而直接下样品订单给潜在供应商。
采购部、质量部和产品开发部讨论确定供应商是否需要现场审核考察或无需审 核
考察而直接下样品采购订单。
It goes to 5.1.4 if decision
is to audit supplier. It goes to 5.1.5 if decision
placing
sample order without audit. Decisions
shall be recorded on the “New Supplier
Evaluation Sheet”.
Decision to audit, visit or order without audit or
visit by purchasing department,
如果决定审核供应商则执行5.1.4,如果决定不用审核直接样品采购订单则执行
5.1.5,结论应
在“新供应商评估表”中记录。
5.1.4 Audit to the
Potential Supplier审核潜在供应商
5.1.4.1 An “Audit”
is normally carried out by Quality department and
with Purchasing
5.1.4.2
5.1.4.3
5.1.4.4
5.1.4.5
5.1.5
5.1.5.1
department
and R&D or other function involved. Quality
department passes audit
check list and purpose
to supplier before an audit is carried out.
现场
审核通常是由质量部主导,采购部、开发部或其他部门共同参与的。现场审核
之前质量部会发给供应商审
核清单和审核目的。
Purchasing department, Quality
department and R&D department organize a
team
that who will attend the audit. (If possible,
other function need involve)
采购部、质量部和开发部确定审核小组成员。(如果需要其他部门也可参与)
With
reserved auditors make a plan of audit. Purchasing
department confirm the
audit date to Supplier.
采购部与指定审核人员制定审核或考察计划,并和供应商确认审核日期。
Carry out
audit and complete audit report according to
“Supplier Audit Check List”.
Auditor from
Quality department collect information from the
audit team ,draft
“Supplier Audit Report “,
issue “Supplier Corrective Action Plan” if need
and
follow up。 if audit team decides to
eliminate then need not follow up .
根据<<供应商考查目
录>>实施供应商现场审核。由质量部收集审查小组信息,起
草<<供应商审核报告>>,如需要由采购
部发布<<供应商整改计划>>并进行跟踪。
如果审核小组决定淘汰该供应商则不必再跟踪。
The supplier is described as «Reserved
Supplier » if audit passed. The supplier
instigated corrective actions return to
5.1.1.2 if it is not passing.
通过审核的供应商将作为保留供应商
进入后面的流程。没有通过审核的供应商必须
进行限期整改,整改不通过则回到5.1.1.2重新寻找
供应商。
Sample Order of a product or Service to
the Reserved Supplier
向保留供应商采购产品或服务
Order samples from supplier(with or without
preliminary audit or visit). The
quantity of
samples is decided by R&D department and Quality
department.
向供应商下单采购样品(不管是否进行过审核或考察)。样品数量由产品开发部
门和质量部门共同决定。
5.1.5.2 Supplier produces samples.
供应商生产样品。
5.1.5.3 Checking and validation of
the purchased samples by Quality engineer and
R&D department. There are two kinds of methods
to inspect product:inwards
inspection
qualification testing and validate inspection
report carried out by
supplier.
供应商送样后,样品检验由质量工程师和开发部共同完成。有两种检验方式:一
种是根据公司的规格要求
进行内部检验和测试;另一种是根据供应商提供的检验
标准及检验报告进行复检。
5.1.5.4 Supplier is approved if samples are
qualified. Then complete new supplier
evaluation sheet. Supplier must carry out
corrective action, remake samples
and
procedure if the samples are failed. If the second
samples are failed again,
the supplier would
be canceled.
如果样品通过检验合格,供应商则
被批准为合格供应商。完成<<新供应商评估
表>>。如果样品不合格,供应商必须拿出改善措施并重做
样品;如果二次送样还
不合格,本次供应商将被淘汰。
5.1.5.5 Finance
department set up supplier information in KIS
system according to
Supplier Information Form
and New Supplier Approval Sheet.
供应商被批准后,财务部根据<<供应商信息表>>及<<新供应商批准表>>把供应
商信息建立到金蝶
系统中.
5.2 Material classification物料分类
Material is classified is according to effect
from material provided by suppliers on final
product.
原材料依供应商所供应的材料的性能对成品的影响严重程度进行划分等级:
a) Type A — Important function components:
Components affect key function and
quality of
final product directly. Such as motor, Temperature
switch,
Temperature sensor, Thermostatic bulb,
Pressure switch,Pressure sensor,
Controller,
Cooler, Sealing ring, Oil filter cartridge, Filter
element, Air filter , etc.
[A] 类——对产品的性能及品
质有直接重大影响的原材料。如:电机、温度开
关、温度传感器、温控阀芯、压力开关、
压力传感器、控制器、冷却器、轴封、
油滤芯、油分芯、空滤芯等
b) Type B —
Common function component or important non-
function components.
Components affect common
function and quality of final product.
Such as
steel, Stamping Parts, electronic parts, carton
box, pallet, water tank,
standard parts, etc.
[B] 类——对产品性能和品质较大影响的原材料。如:钢材、钣金件、电子件、
包装箱、托
盘、水箱、标准件等。
c) Type C—Common and non-function
components. All components except type
A and
type B. Such as label, plastic bag, binding
material, packing tape etc but
not limited.
[C] 类---除 [A] [B]
类以外的原材料,如:标签、塑料袋、缠绕膜、胶带等但不仅
限于此。
Management strategic to all kinds of materials:
不同分类物料的采购策略:
Level
A
B
C
Order Frequency
订单频率
Frequent频繁
Medium适中
Less很少
Order qty.
订货数量
Less较少
Balance适中
Volume大批量
Stock库存
Short term短期
Balance适中
Long term长期
5.3 Supplier rating供应商评价
5.3.1 Purchasing department rate supplier
performance by two items every quarter year as
“Reject rate” and “On time delivery”. Details
as below:
采购部每季度就供应商的退货率和准时交货率两方面进行评价,具体内容如下:
退货率=(IQC+生产线退货数)总收货数*1,000,000
退货率(Reject
rate)
≤500
2000
20000
>=35000
质量得分(Score)
100
90
60
0
各区间内
按线性得分
备注 remark
交货准时率得分=批次准时得分之和总批数*100
交货时间(OTD)
提前0-5天 (0-5days early)
提前6-10天 (6-10days
early)
推迟1-5天 (1-5days delay)
其他 (others)
批次准时得分 (Score by batch)
1
0.5
0.5
0
综合季度业绩得分=(质量得分+交期得分) 2;
若单项评为不合格,则季度综合评价为不合格。
单项得分(Signal Score)
得分≥90
60≤得分<90
得分<60
季度评定(Quarterly Score)
A---优秀 (Good)
B
---一般 (Normal)
C---差 (Bad)
5.3.2 There are
three level suppliers according to rating scores:
依据得分供应商被分为3级:
Grade A. Supplier
score is more than and equal 80.
A级:
大于等于90分的供应商
Grade B. Supplier score is more
than and equal 65,but less than 80 .
B级:
小于90分,大于等于60分的供应商.
Grade C. Supplier
score is less than 65.
C级: 60分以下的供应商
5.3.3 Supplier management method for three
kinds of supplier
三种供应商的管理办法
Grade A supplier can be used as before.
A级供应商继续使用。
Grade B supplier can be used in
future. Quality department must issue “Supplier
Corrective Action Plan” and request suppliers
close open issues in limitative time.
B级供应商可以继续使用,质量部开出<<供应商整改计划>>要求其限期改善。
Grade C supplier will be stopped in
business. Quality department issue “Supplier
Corrective Action Plan” and request suppliers
close open issues in limitative time.
The
supplier must be audited if it is necessary. The
audit process is same with new
supplier audit.
Supplier resumes business if it is qualified.
Supplier will be canceled
if it is failed.
C级供应商暂时停止供货,质量部开出<<供应商整改计划>>要求限期整改,视情况
决定是否进行现
场审核,审核办法和新供应商相同。审核合格后恢复供货。审核不
合格的取消供货资格。
Purchasing department notifies supplier rating
result.
评价结果要发送给供应商。
5.4 Supplier
annual audit供应商年度审核
5.4.1 Quality department
make supplier annual audit plan according to
supplier quality
monthly report , component
type of supplier and supplier order value.
质量部根据质量月报、是否为关键物料的供应商、与供应商的年交易额等制定供
应商的年度审核
计划。
5.4.2 Audit process is same to new
supplier audit. The purpose of annual audit is to
ensure the supplier is qualified on quality
control, the capability of supply, cost
reduction plan and implementation, or other
findings.
具体的审核办法同新供应商审核办法。年度审核的目的是确保供应商在质量控制、
供应能力,成本节约的计划和执行情况,或是否其他发现。
5.4.3The annual
audit must be implemented to suppliers of A kind
of materials, partial
suppliers of B kind of
materials which have quality defect record or
delay record
on supply. Audit to suppliers of
C kind of materials is not necessary but keep the
audit plan and depend on defect record on
quality or supply, and annual business
amount
(more than 100K RMB).
对于A类物料供应商,年度审核计划 必须执行;对于有质量不合格记录或延迟交
货记录的B类物料供应
商,年度审核计划必须执行;对于C类物料供应商,保留
年度审核的计划但不是必须执行,可以依据质量
和交货的不合格记录和年交易额确
定是否执行(如年交易额超过10万人民币的)。
5.4.4 Business is kept if supplier audit is
passed. Supplier will be canceled if supplier
audit is failed. Purchasing department issues
<
Sheet>>.
Supplier will be blocked in KIS system. Purchasing
department must
develop new supplier.
如判定为
合格供应商,生产可继续下单采购。如判定为不合格,则取消供应商资
格,由采购部填写<<供应商变更
申请>>,在金蝶系统内对供应商进行冻结。并重
新开发新的供应商。
5.5
Price maintenance 价格维护
5.5.1 Purchasing
department send <
according to NAILI’s
specification or manufacturer PN. Normally
purchasing
should get more than 3 suppliers’
quotation if it is possible.
采购
部发给供应商<<询价单>>、公司的技术规格书或制造厂料号并在规定时间内
拿到报价。原则上,如果
可能必须拿到3家以上报价。
5.5.2 Purchasing department
negotiate price with supplier according to payment
term,
yearly forecast and other business
condition.
采购部根据付款条件、年预计用量以及其他的商业条款和供应商进行议价。
5.5.3 Purchasing department issue <
price is
reasonable. Finance maintains the price and other
relative information
into KIS system after
approved by purchasing manager and General
Manager.
Otherwise return to 5.5.1 or 5.5.2.
经过议价,采购部认为价格合理后,提交<<物料采购成本价格申请表>>,由采购
经理确认、
财务总监或总经理批准后由财务部维护到金蝶系统中。否则,返回到
5.5.1或5.5.2重新询价、
议价。
5.5.4 Due to raw material marketing
change or other reasons, purchasing price can be
changed. Purchasing department issue
“Purchasing CostPrice Change
Application
Sheet” and relevant proves and follow approval
process in 5.5.3.
由于原材料市场变化或其他原因,采购价格可能会变化。采购部
填写《采购价格变
更申请表》和其它证明并遵从5.5.3中的审批流程。
6. Form
or Documentation表格
< Supplier Questionnaire
Sheet > keep period:
5 years
《供应商调查表》
保存期限:5年
< NDA >
keep period: Permanent
《保密协议》
保存期限:长期
< RFQ>
keep period: 3 years
《询价单》
保存期限:3年
《新供应商评估表》
保存期限:长期
< Supplier Audit Check List >
keep period: 5 years
《供应商考查目录》
保存期限:5年
< Supplier Audit Report >
keep period: 5 years
《供应商审查报告》
保存期限:5年
< Supplier Corrective Action Plan >
keep period: 5 years
《供应商整改计划》
保存期限:5年
< Supplier Information Form >
keep period: Permanent
《供应商信息表》
保存期限:长期
《新供应商批准表》
保存期限:长期
< Supplier Quality Assurance Agreement
> keep period: 3 years
《供应商质保协议》
保存期限:3年
《供应商评估表》
保存期限:5年
《物料采购成本价格申请表》
保存期限:3年
《采购价格变更审批单》
保存期限:2年
7. Attachment 附件
Flow chart 流程图
<
A
l
l
D
e
p
t
.
>
RequestN
eeds
originate
Input
(SMART)
Current
supply base
Internet
Exhibition
Supplier
Questionnaire
Needs
Received
Specification
defined
Searc
h
P
u
r
c
h
a
s
i
n
g
Potential
Supplier
Preliminary
Assessment
Potential
Supplier
Assessment
N
Y
OK?
NDA to
Supplier
Define as
potential
supplier
Input
(SMART)
Technical
Assessment
Q
u
a
l
i
t
y
R
&
D
Quality
Assessment
N
Set up
team for
new
request
Y
Audit?
Define
audit
plan
Release
audit check
list
Carry
out
audit
Draft
audit
report
Y
Qualified?
N
Place
sample
order
P
u
r
c
h
a
s
i
n
g
Eliminate
Corrective
plan
N
Qualified?
Y
R
&
D
Team
member
Technical
report
Q
u
a<
br>l
i
t
y
Team
member
Quality
report
A
l
l
D
e
p
t
.
Team
member
S
u
p
p
l
i
e
r
Produce
samplesP
u
r
c
h
a
s
i
n
gNew supplier approval sheet;
Audit
report;
Supplier Assessment report;
Material
sourcing costprice application sheet;
Other
information needed;
Complete
supplier
assessment
sheet
Complete New
supplier
approval
sheet
Receive
samples
Re-place
sample
order?
Eliminate
Commercial
negoication
Volume
orders
Q
u
a
l
i
t
y
N
Sample
Inspection
Sample
Qualified?
Y
R
&
D
Technical
and
function
test
F
i
n
a
n
c
e
Cost
Evaluation
Maintain
in ERP
Reasonabl
e?
N
Y
G
M
Approval
Change History
文件更改记录摘要
Item Page Ver. No.
条款
页码 版本号
Change
更 改 摘 要
Issued date Recorded by
生效日期 记录人
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