不合格品控制程序-上市公司- 中英文版
如何教育孩子-匆匆读后感
不合格品控制程序
Nonconformities Control
Procedure
文件编号Document
No.：****-08-10)
生效日期Efficient date：2008.09.01
版 本 Edition ：A
受控状态Controlled
status：
会审review
批准
审核
Appr
checke
oved
d by
by
研发
R&D
工程
engine
ering
生产
质量
manuf
quality acturin
g
供应
purcha
sing
销售
sales
行政人
事HR
财务
financ
e
制定修
订
Prepar
ed
Revis
ed by
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 1 15 页Page
变更记录
change record
变更申请
单号
Change
sheet No.
生效日期
Efficient
date
变更页次
版本
版次
序号
No.
变更内容
Change history
Change Revisi
page No.
on
(No.)
文件由中文版调整为中英文对照版，文
件版本重新改为A版
1 08082801 08.09.01 The edition of document
has been adjusted
Chinese-English edition and
renewed as A
edition.
15 A
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
1 目的：Purpose
不合格品控制程序
日期Date:080901
nonconforming control procedure 2 15 页Page
对
不合格品及时加以记录、识别、隔离、评审处理，并通知有关职能部门，以防止不合格
品的非预期使用或
安装。
Take in to record, identify, insulate in
time to the unqualified article, the judge handle,
and notify
concerning the working talent
section, in order to prevent the unqualified
article expects usage or gearing
not.
2 适用范围：Scope
适用于从原材料到售后全过程的不合格品(包括环境物质超标的材料、半成品或成品)的控
制。
Be applicable to from the original material
arrived to sell behind the control of the
unqualified
article(include the super
object material, semi-processed goods of the
environment material or finished
product)
of whole process.
3 职责：Responsibility
质量部负责不合格品的分析判定、隔离、记录、标识、问题反馈和追踪验证工作
相关责任部门（工程、研发或质量）负责现场不合格品和售后退货的分析,并提供处置意见
销售部负责售后退货跟踪及与客户沟通工作
生产部、采购部和相关部门参与不合格品的评审,并提供处置意见
财务部负责不合格品处置费用的统计和结算
行政人事部负责******内部相关责任人的考核
The quality
department is responsible for the analysis of
unqualified article to judge,
insulate,
record,
marking, problem feedback with track a
verification work
The related responsibility
section(engineering, development or quality) is
responsible for
the spot
unqualified
article and sells analysis of retreating the
goods, and provide a
treatment opinion
The sale department is responsible for selling
to retreat goods to follow and
communicates a work with
customer
The
production department, purchase department
participates the judge of unqualified
article with related
section, and provide
a treatment opinion
The finance department is
responsible for an unqualified article to handle
expenses of
statistics and settle
accounts
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 3 15 页Page
The administration
personnel department is responsible for ****** an
internal and related responsibility
person to
investigate
4 程序：Procedure
4.1
原材料的不合格控制
At first the unqualified control of
material
4.1.1 鉴别
Examination
检验
Discriminate
原材料检验员根据仓库的“送检单”和提供
的材料，按“IQC检验流程图”进行检验和试验。
检验（包括试验）完成后，将检验（包括试验）结果
填写“外购、外协件检验报告单”。
At first material inspector
according to
provide of material,
press
experiment .Examination(include
experiment) completion after, will
examine(include
experiment) to fill in
examination report a list outside
result.
4.1.2 判别
Discretion
根据“外购、
外协件检验报告单”，检验员将实测数据与“IQC检验流程图”规定的标准进
行比较，作出判断，并在
报告单判定栏中选择“合格”或“不合格”项，加盖检验章确认，
若“合格”则办理入库手续，若“不合
格”则流转至各相关部门评审。
According to
will
measure a
data and
standard carry on
a comparison,
making a judgment, and Be
reporting a list to judge
a column to win
election to choose a
or
examination
chapter to confirm, if
warehouse a
procedure, if
4.1.3 标识与隔离
Marking and
insulation
检验员在作出结论后，立即在该批材料上贴“合格证”或“不合格证”标识。若
为不合格材
料，将其放入“待验待处置区”，等待不合格评审确定其处置方式后分别在“不合格证”上<
br>贴“挑选使用”“代用”“拒收”的小标签。环境物质超标的不合格材料放入“GP产品不合格
区
”。
The inspector sticks
should
criticize
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 4 15 页Page
material immediately
after making a conclusion. If unqualified
material, puts it into
checked treat
treatment area
usage
certificate
waiting for unqualified judge's assurance its
treatment method of small
label. The
super object unqualified material of the
environment material puts to go into
GP
product unqualified area
4.1.4 不合格处置：
Unqualified treatment:
4.1.4.1 对于不合格原材料，首先
由采购部考虑采购和交付要求，决定“拒收”、“供应商挑选”、
“生产挑选”或“降级使用（代用）”
。
BE first considered purchase by purchase
department and consign a request for
the
unqualified
and original material, decide to
stripe usage (substitute)
4.1.4.2 若为“拒收”，则不需其他部门评审，由IQC填写“退货处理通知单 (*****
*08-18)”交仓
库管理员，仓库管理员对不良材料隔离保管并通知相关采购员进行退货处理。从退
货处理通知之日起三天内将不良材料退给供应商，如有特殊情况（不合格材料较多、
供应商较远
）则不超过一星期。
processing
notification(******08-18)
managing
person, warehouse
managing person to bad the
material insulate a
preservation to notify
also related purchase the
member carry on
reject goods
to handle. The day handled a
notice from the return of goods since
in
three
days won't the good material back to
the supplier, if have a special
circumstance (the
unqualified material is
more, the supplier is farther), not over
a
week.
4.1.4.3 若采购部意见为“供应商挑选”，则不需其他部门评审，不合格材料放置
不合格区由供
应商挑选，再经IQC检验合格后投入车间生产。
If purchase
department opinion for
section judges,
unqualified material's placing unqualified
area is chosen by the
supplier, throwing
in a car
production after examining
qualifiedly through the IQC
again.
4.1.4.4 若采购部意见为“车间挑选”，则还需要生产、工程、质量根据生产安排情况共同评审
确定，工程部需要提供材料挑选的操作指南。
If purchase
department opinion for
produced,
engineering,
quality according to produce an
arrangement
circumstance to judge an
assurance together, the
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 5 15 页Page
engineering department
needs
to provide material to choose of
operation guidebook.
4.1.4.5 若为“降级使用（代用）”则除以上部
门评审外还需研发、研发VP、质量VP评审。
由IQC发放“代用证”。
If
judges still need to be
developed,
development VP, quality VP judge. It is issued
4.1.4.6 如发现有原材料不良，应对其上批来料进行追踪，见附件《产品召回流程》。
If the detection has original material badly,
should criticize to anticipate carrying
on
tracking to its
top, seeing an enclosure 《the
product reflux distance 》.
4.1.4.7
境物质超标不执行降级使用（代用）和挑用。
Material super marks
don't carry out to lose stripe and usage
(substitute) and
pick to use.
4.1.4.8
判定不合格至确定处置意见不超过2天，评审在签批期间出差的则由其授权代理人员
签批。
Judge unqualified go to an assurance to handle
an opinion not over 2 days, the
judge
criticizes a
period to be on business in the
label of is then acted for
personnel's
label by its authorization to
criticize.
4.1.4.9 财务部需对供应商不合格材料处理费用进行统计。
duty
departments need to carry on covariance to the
supplier unqualified
material processing
expenses.
4.1.4.10 不合格材料，
IQC通过SQE向供应商发出“问题纠正措施8D报告”，要求供应商
提供改进措施。
对
供应商执行措施改善后的产品，由IQC及PQC对改善效果进行跟踪。对于纠正
措施验证有效的，由I
QC将验证结果记录在“问题纠正措施8D报告”上；对于纠正
措施验证无效的要求供应商重新制订纠正
措施，再交******验证，如果多次改良跟
踪验证结果均无效，按《供货方评定及管理程序》要求对
供应商提出警告或取消
供应商资格。
Unqualified materials,
the IQC pass SQE toward supplier to send out
problem rectify the
measure 8 D a
report
improvement measure.
Improving
the product of empress to the supplier performance
measure is
carried on following
towards improving result by the IQC and the
PQC. For
rectify a measure verification
valid of, is
verify a result record by the IQC
on
problem rectify the measure 8 D a
report”; Invalidly for
rectify a measure
verification to request supplier to re-
establish to rectify measure, hand over
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 6 15 页Page
again an ******
verification, if many improvement follow the
verification result is
all invalid, press
《provide goods a square to assess and manage
procedure 》request to put forward warning or
cancel supplier qualifications to the
supplier.
4.2 生产过程中不合格品的控制（半成品、成品）
In
the production line the control of unqualified
article(semi-processed goods,
finished
product)
4.2.1 检出
Check
4.2.1.1 当发
现半成品、成品不合格时，由质量人员开具“返工记录单(******08-07)”，写明产
品型号
、不合格项目内容交生产人员，生产人员立即将不合格品隔离。
be to discover is
given an itemized listed of
list(******08-07)
personnel when the semi-
processed goods,
finished product is
unqualified, write a clear product
model
number, unqualified
item contents to hand
over production personnel, produce a
personnel
to
insulate unqualified article
immediately.
Note: The environment material
super mark judges for the unqualified article
directly, putting into
注意：环境物质超标直接判为不合格品，放入“非绿色区”，不在执行返工。
Note: over environment material standard is
directly determine to nonconforming product, put
to
“non-green area”, not implement rework.
4.2.1.2
若为异常不良则执行纠正预防措施，完成不合格品报告及问题纠正措施8D报告。
Then
carry out to rectify prevention measure if and
unusually and badly,
complete unqualified
article report and problem to rectify the
measure 8 D a
report.
4.2.1.3
若为试验不良，则执行纠正预防措施，完成不合格品报告及问题纠正措施8D报告。
Experiment if badly, then carries out to
rectify prevention measure, complete
unqualified article
report and problem to
rectify the measure 8 D a report.
4.2.2
处置
Handle
4.2.2.1 车间处理
The car
handles
4.2.2.1.1 若对不合格进行挑选处理，需生产、质量评审确认，车
间挑选后再次送质量检验，
合格后进入下道工序，不合格重新返回车间挑选；
if to
unqualified carry on choosing a processing, need
to be produced, the
quality's judge
confirm, the car sends a quality examination
again after
choosing, qualified juniors go
into next
work preface, unqualified re- return
a car
to choose;
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 7 15 页Page
4.2.2.1.2 若对不合格进行返工处理，则
需生产、质量、工程共同评审确认（必要时需研发评
审），并由工程或研发给出返工流程及操作指南，车
间按要求进行返工，返工后
再次送质量检验，合格后进入下道工序，不合格重新返回车间返工；
if to unqualified carry on returning a work
processing, then need to be produced,
the
quality,
engineering judges confirmation (need
to develop a judge when it's
necessary)
together, and is
returned work process and
operation guidebook for
by the engineering
or the development, the
car carries on
returning work
according to the request,
sending a quality examination again after
returning
work, qualified juniors go
into next work preface, unqualified re- return to
a car
to
return work;
4.2.2.1.3 若不
合格需降级使用（降级使用：公司内部降级，细微外观瑕疵不影响产品的性能、
稳定性，客户不作要求或
在客户允许外观缺陷项内）或报废，则需研发、运营、
质量三部门VP评审，必要时销售部参与评审。车
间按评审结果执行。
If unqualified need to lose stripe
an usage (lose stripe an usage: The
company inner part loses
stripe, the small
external appearance minor faults
doesn't
influence the function, stability of
product,
the customer doesn't make
to request or in
the customer allow the external appearance
blemish the item)
or discard, then
need to be developed, luck camp, quality three
section VP
judge, sales department to
participate a judge when it's necessary. The
car
carries out
according to the
judge's result.
4.2.2.1.4
确认为挑选、返工、返修、降级使用或报废的，由生产部统计填写“工序合格率统
计表 (******
08-19)”。对于确认为报废的，同时应填写《材料在产品成品报废申请
单》，按《材料在产品成品
报废申请单》要求流转。
Confirm select ,rework,
repair, decline level used or waste ,to
manufacturing
dept. stat. fill in
“process qualified stat. form
(******08-19)”.if confirm waste and
meanwhile fill in “material
product and
final product waste application sheet
“,accord it recycle.
4.2.2.1.5 生产部对在产品处理费用
（需要向供应商索赔的）进行统计，通知相关责任方进行
确认，并将确认结果和处理费用（返工、返修、
报废）转发采购部确认后上报财
务部。
production department
the rightness handles expenses(need toward
supplier claim of) to carry
on covariance in
the product, notifying a
related
responsibility square carry on confirmation, and
will confirm result and
processing the
expenses(return work and return to fix, discard)
report a
finance
department after
turning the hair the purchase department the
confirmation.
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 8 15 页Page
4.2.2.1.6
财务部对在产品处理费用进行统计。
finance departments to handle
expenses to carry on covariance in the product.
4.2.2.1.7 必要时，采购部开具供应商索赔通知单，按索赔通知单进行索赔处理。
When it's necessary, the purchase department gives
an itemized list of supplier
claim
notification,
pressing claim notification to
carry on claiming a processing.
4.2.3 对于产线操作人员
自检剔除的不良，放置红色不合格品盒，达到质量控制标准时，按
《异常事件管理办法》执行。
Operate a personnel to pick and get rid of
from the check to the production line of
bad, place a red
and unqualified article
box, attain a quality control standard, press
《excrescent affairs management
way
》performance.
4.3 产品已交付和使用时发现的不合格品的控制
The product has already consigned with use
discover of unqualified article of
control
4.3.1 当销售部接收到客户退货包括不良品样件时，应填写《产品退货确认单》，写明退货
品名、数量、编码、原因等。
When the sale department
receives customer's return of goods to include
inferior goods kind a piece,
should fill
in 《the product return of goods confirm
list 》, write a clear return of goods product
name,
amount, code, reason etc..
4.3.2 由质量
部FA初步确认是否退货，若不接受则将不接受原因反馈销售，由销售与客户
进一步沟通；若初步确认接
收退货则记录在《产品退货确认单》，并将该单流转至仓
库；销售按该单要求通知客户退货。
Be confirmed by the quality department FA
first step whether reject goods, if
don't
accept then won't
accept reason feedback sale,
is communicated further
by the sale and
the customer; If the initial
confirmation
receive return of goods
to then record at
《the product return of goods confirm a list 》,
and will should
be single to flow to
turn to warehouse; Sale's pressing should is
single to
request to
notify the
customer rejects goods.
4.3.3 仓库收到退货后按单对退货进行登记
确认，记录于《产品退货确认单》，并将该单流
转至质量部。
The
warehouse presses list to carry on register to
confirm to the return of
goods after
receiving the
return of goods, record in 《the
product return of
goods confirm a list 》,
and will should be single to
flow to turn to a
quality
department.
仅供******公司内部使用
程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 9 15 页Page
4.3.4 FA工程师对退货进行正式确认，由
相关区域OQC从仓库抽取退货产品，正式认定是
否为******责任，并判断不合格原因责任方，将
信息反馈FA。
The FA engineer carries on formal
confirmation to the return of goods, is
sampled to reject goods a
product from the
warehouse by the related district
OQC,
affirm formally whether is ******
responsibility, and judge an unqualified
reason responsibility square, information
feedback FA.
4.3.5
若不是******责任则反馈销售研发，进而由研发与客户沟通达成共识。
If isn't an
****** responsibility then feedback
saledevelopment is then
communicated by
the
development and the customer to reach a
consensus.
4.3.6 确认为本公司责任时，销售部向顾客致歉并作出妥善处理如退货、
换货、赔偿等。同
时由相关部门对退回产品作进一步分析并执行纠正预防措施
While
confirming for the responsibility of our company,
the sale department
extends apology toward
the customer and make an appropriate
processing such
as reject goods, change
goods and
compensate etc. In the meantime
from
related section to send back a
product to make further
analytical combine
the
performance rectify a prevention
measure
4.3.7 对于退货产品根据实际情况进行筛选、返工或报废处理，对于因环境物质
超标的投诉
退货不良品可申请报废处理。
According to the actual
circumstance for reject goods a product to carry
on sieving
and return work
or discard
a processing, for because the super object hurl of
the
environment material's telling
return of goods inferior goods can apply for
to
discard a processing.
4.3.8 对于确认为未失
效（退回产品经公司确认为合格）的退货或客诉品按公司内控标准实
施处理。客户有特殊要求时按客户要
求执行。
Tell an article to press company an
inner-controlled standard implement a
processing to the
confirmation for return
of goods or guest which didn't lose
efficacy(send back a product to was
confirmed by company for qualified).The
customer has special request press customer to
request a
performance.
4.3.9 财务部对退货不需补货时核实
货款进行财务处理，及对退货产品处理费用进行统计；
相关部门均按《产品退货确认单》处理。
The finance department checks a solid payment
to carry on a finance processing
towards
rejecting
goods not to need to repair goods,
and to reject goods a product
processing
expenses to carry on
covariance; The related
section all presses 《the
product return of
goods confirm list 》processing.
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程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
4.4 成品紧急放行
The finished
product lets go urgently
日期Date:080901
不合格品控制程序
nonconforming control procedure 10 15 页Page
当成品需紧急出货，成品相应的例行试验未完成（试验时间较长），则由生产提出成品
紧急放行申请，填
写紧急放行单，提交相关部门评审确认，并与顾客沟通,得到批准后才
准许发运。由质量部继续跟踪成品
试验结果，若不符要求则执行产品召回流程。同时生
产质量安排生产计
划及试验计划时，不断完善，降低紧急放行频次。
GP不合格成品, 应立即隔离并追查原因,
不执行紧急放行。
When the finished product needs
urgent shipment, the finished product
corresponds
of routine
experiment not
yet finished (experiment time is longer), is then
put
forward finished product by
production to let go an application urgently,
fill in to let
go urgently a list, hand
over a related section
judge to confirm, and
communicate
with customer, just allow of
hair to carry after getting approval. BE
continued by the
quality department to
follow finished product to experiment a result, if
not agree with
to request to then carry
out a product reflux distance. While producing a
quality
arrangement to
produce plan
and experimenting plan in the meantime,
continuously
perfect, lower to let go a
time
urgently.
The GP unqualified finished
product, should insulate immediately and
investigate
reason, don't carry
out to
let go urgently.
4.5 不合格成品出货的授权
The authorization that the unqualified
finished product takes delivery of goods
当产品特性或过程特性与顾客批准的产品或过程不同时，销售部须事先和顾客联系，并
得到顾客批准，此产品才准许发运。若客户授权我公司人员签名出货时，需要授权书。
质量部保存相关记录。当顾客和批准期限满时，本公司执行并确保符合原有规范要求。
生产单位负责根据顾客要求在外箱上作出适当标识。
When product or
process of the product characteristic or process
characteristic and
customer
approval
are different, sale department beard in advance
with the
customer contact, and get a
customer approval, this product just allows of
a hair
luck. If when the customer
authorizes my
personnel of the company to
sign to take
delivery of goods, need an
authorization letter. The quality
department
keeps a
related record. When customer and
approval term are full, our company
performance also insure to match original norm
request. Producing the unit is
responsible
for
requesting on the outside box to make an
appropriate marking
according to the
customer.
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程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
日期Date:080901
不合格品控制程序
nonconforming control
procedure 11 15 页Page
4.6
质量部应保持不合格报告和随后所采取任何措施的记录，包括所批准的降级使用的记录。
The
quality department should keep an unqualified
report and later on any record
of measure
adopted,
include the degradation granted to
use of record.
4.7 在任何时候发现有材料、半成品、成品或客户投诉
环境物质不良的状况，发现或收到信
息的人员应在第一时间通知环境物质管理者代表。
Discover at any time having material, semi-
processed goods, finished product or
customer throws
to tell the bad condition
of the environment material, detection or
receive the personnel of[with]
information
should at and at that time notice
environment material the governor represent.
4.8 产品召回流程见附件1。
The product reflux
distance sees an enclosure 1.
4.9
不合格问题处理(原材料、过程、退货)流程图分别见附件2、3、4。
The
unqualified problem processing (original material,
process, reject goods) flow
chart sees an
enclosure respectively 2, 3 and 4.
5定义：Definition
5.1 报废标准：
Discard
standard:
5.1.1 经过两次或两次以上非外观修理的
Pass by
twice or twice and above non- external appearance
to fix
5.1.2 分析后无法复原或复原后产品可靠性达不到要求的
Analytical behind can't restore to original or
restore to original the product
credibility to could not
reach request
behind
5.1.3 超过保质期限要求或复验挑选后不合格的
Unqualified after exceeding to protect quality
term to request or replying to check
to
choose of
5.1.4 工程变更引发的无法继续使用且超过保质期限的
The
engineering alteration causes of can't continue to
use and exceed to
protect quality term
5.1.5 所使用的材料不符合相关法律法规或其它要求的
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程序文件Procedure document
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版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 12 15 页Page
The material used not
agrees with to match related law laws or other
requests
5.2
所有报废的原材料、在制品、半成品及成品，由各责任部门申请批准后通知安全后勤部
处理。
All scrapped and original materials, notify a
safe and logistic department a processing after
being
granted by the each responsibility
section application in the
ware, semi-
processed goods and the
finished product.
6 相关文件Relevant document
(1) 产品标识和可追溯性控制程序
(******W-07-10)
Product marking with can
trace back to sex control procedure
(2)
检验和试验状态控制程序 (******Q-08-04)
Examination with
experiment appearance control procedure
(3)
纠正预防措施控制程序（******Q-08-13）
Rectify the control
procedure of the prevention measure
7
附件enclosures
(1) 外购、外协件检验报告单 (******08-04)
Buy outside and help an examination report
list outside
(2) ＿交收检验记录 (******08-06)
Hand over to accept an examination record
(3) 退货处理通知单 (******08-18)
Reject goods
processing notification
(4) 不合格品报告
(******08-20)
Unqualified article report
(5) 返工记录单 (******08-07)
Return a work
record a list
(6) 问题纠正措施8D报告 (******08-21)
The problem rectifies the measure 8 D a report
(7) 工序合格率统计表 (******08-19)
The work
preface qualified rate statistic watch
(8)
产品退货确认单（******08-38）
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程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
不合格品控制程序
日期Date:080901
nonconforming control
procedure 13 15 页Page
The product return of
goods confirms a list
(9)
供应商索赔通知单（******08-40）
The supplier claims
notification (******08-40)
(10)
材料责任判定及退库申请单（******08-41）
The material
responsibility judges and backs a database
application a list
(11)
材料在产品成品报废申请单（******08-42）
The material
discards an application list in the product
finished product
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程序文件Procedure document
编号No.Q-08-10
版本Rev.: A
附件1：产品召回流程
判别不合格
项严重性
严重
影响
较小
NG
日期Date:080901
不合格品控制程序
nonconforming control procedure 14 15 页Page
发现失控
评估失效
停止生产采取措施
追溯上批材料生产的产品（如为来料不良）
追溯该批产品（如为成品不良）
半成品
厂内成品 客户处成品
隔离并标识
与顾客沟通
隔离并标识
与顾客
沟通
OK
可接受
评估实用
性影响
严重
顾客授权
批准出货
顾客
召回换货
批准接受
召回
不合格品
出货
报废
筛选返工
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版本Rev.: A
Attachment 1：product
recall process
Scrap
Determine
the grade
high
light
OK
Approved
outgoing
outgoing
Isolate& mark
NG
communi
cation
Isolate&
Semi-
product
Final product
Tracking the forward
material
Tracking this lot material
stop
take action
Failure
discover
日期Date:080901
不合格品控制程序
nonconforming control procedure 15 15 页Page
Customer product
Communicate with
Accept
assessm
ent
high
Customer
accept
recall
Recall
Selectrework
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document
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不合格品控制程序
日期Date:080901
nonconforming control procedure 16 15
页Page
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附件2 ：
附件3 ：