泗洪县教育局-关于人生的作文

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, ithe key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education management system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of 7, find there are 640 d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
全国2007年10月高等教育自学考试
人力资源管理（一）试题及答案
课程代码：00147
一、单项选择题（本大题共30小题，每小题1分，共30分）
在每小题列出的四个备选项中 只有一个是符合题目要求的，请将其代码填写在
题后的括号内。错选、多选或未选均无分。
1．对一个国家或地区的人力资源实施的管理被称为（ ）
A．部门人力资源管理
C．宏观人力资源管理
B．地区人力资源管理
D．微观人力资源管理
2．组织中一切与人的问题有关的方向性谋划被称为（ ）
A．人力资源管理
C．人力资源规划
B．人力资源战略
D．人力资源配置
3．知识经济时代的第一资源是（ ）
A．土地资源
C．自然资源
B．物质资源
D．人力资源
4．在工作分析方法中，工作日志法属于（ ）
A．观察法
C．参与法
B．访谈法
D．写实法
5．在职位说明书中，关于职位对组织贡献的描述属于（ ）
A．职位设置目的
C．工作环境条件
6．纵向的工作扩展被称为（ ）
A．工作扩大化
C．工作轮换
B．工作丰富化
D．工作简化
B．职位基本信息
D．工作职责
7．20世纪60年代，人力资源规划的关注点是（ ）
A．员工生产率的提高
C．员工个人发展
8．员工调配规划属于（ ）
A．职业生涯规划 B．人员培训规划
B．人才供求平衡
D．组织再造
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fulland achieved en-Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long- term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
C．人员配置规划 D．人员补充规划
9．根据某种可变指标与所需人数之间的比例关系进行预测的方法被称为
（ ）
A．经验判断法
C．散点分析法
B．德尔菲法
D．比率分析法
10．20世纪80年代末，美国的一项调查结果显示，对于行政办公人员来说，其
有效性居于第一位 的招募渠道是（ ）
A．报纸招募
C．人才交流会
B．内部晋升
D．应聘者自荐
11．企业获得潜在管理人员和专业技术人员的重要途径是（ ）
A．职业介绍机构
C．人才交流会
B．校园招募
D．猎头公司
12．根据用人条件和用人标准对应聘者进行审查和筛选的过程被称为（ ）
A．人员配置
C．人员录用
B．人员招募
D．人员甄选
13．着重于过去的真实工作事例的面试方法是（ ）
A．行为描述面试
C．压力面试
B．系列式面试
D．小组面试
14．评价一项测验可靠与否的指标是（ ）
A．效度
C．常模
15．投射测验一般用于（ ）
A．测验人格
C．测验能力
B．测验智力
D．测验兴趣
B．信度
D．项目分析
16．根据某些工作绩效评价要素将员工由最好到最坏加以分等的方法是（ ）
A．交替排序法
C．强制颁布法
B．配对比较法
D．关键事件法 17．在绩效考核过程中，所有员工不管干得好干得坏，都被简单的评定为“中”
的等级，这种现象 被称为（ ）
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
A．晕轮效应
C．个体偏见
B．居中趋势
D．偏松或偏紧倾向
18．薪酬中与员工将来业绩挂钩的部分被称为（ ）
A．基本工资
C．激励工资
19．工作评价所评价的是（ ）
A．工作本身
C．工作结果
B．工作的人
D．工作过程
B．绩效工资
D．福利
20．岗前培训中由人力资源部门为新员工提供的信息是（ ）
A．工作职责
C．部门功能
B．企业概况
D．部门同事
21．考察培训效果最重要的指标是（ ）
A．反应
C．行为
B．学习
D．成果
22．企业应把职业技能培训的重点放在（ ）
A．专业知识技能
C．职业品质
B．基本知识技能
D．职业行为
23．在《选择一个职业》一书中，阐述人与职业相匹配这一经典性理论的学者是
（ ）
A．霍兰德
C．帕森斯
B．马斯洛
D．亚当斯
24．表示一个人职业生涯的客观外在特征是（ ）
A．职业价值观念
C．个人气质性格
B．个人需求动机
D．职业活动中的各种工作行为
25．员工福利可分为广义和狭义两个层次。狭义的员工福利是指（ ）
A．企业为员工提供的各种服务和奖励
B．企业员工作为国家的合法公民，享受政府的公共福利和公共服务
C．企业员工作为企业成员，享受企业的集体福利
D．企业为满足劳动者的生活需要，在工资收入以外向企业员工及其家庭成员所
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
提供的待遇
26．员工的基本医疗保险费由单位和个人共同负担，用 人单位和职工个人按工资
收入的一定比例共同缴纳，其中个人缴纳额为其工资收入的（ ）
A．1%左右
C．3%左右
B．2%左右
D．4%左右
27 ．企业文化能把个人的目标同化于组织的目标，使成员产生“认同感”、“归属
感”，这主要体现企业文 化的（ ）
A．导向功能
C．约束功能
B．凝聚功能
D．激励功能
28．企业文化的维系与传承有多种方式，其中企业组织的团拜会、唱厂歌等属 于
企业文化对内维系与传承的渠道是（ ）
A．企业制度
C．企业仪式
B．企业亚文化
D．企业神化
29．因发表《人力资本投资》演讲而被尊称为“人力资本之父”的经济学家是
（ ）
A．贝克尔
C．舒尔茨
B．丹尼森
D．李斯特
30．人力资本与物质资本相比较，人力资本的特点是（ ）
A．投资是一次性的
C．是可按比例逐年折旧的
B．产值是可能明确计算的
D．是无法预期投资成本收回年限的
二、多项选择题（本大题共5小题，每小题2分，共10分）
在每小题列出的五个备选项中至 少有两个是符合题目要求的，请将其代码填
写在题后的括号内。错选、多选、少选或未选均无分。
31．工作分析中，在组织层面上对工作进行纵向划分形成（ ）
A．职组
C．职等
E．职位
32．薪酬管理的原则包括（ ）
A．公平性原则 B．竞争性原则
B．职系
D．职级
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
C．激励性原则
E．差异性原则
33．员工培训的类型主要有（ ）
A．岗前培训
C．离岗培训
E．计算机培训
34．下列选择中，属于员工福利特点的选项有（ ）
A．集体性
C．补充性
E．差别性
35．职业适宜性分析包括（ ）
A．职业信息分析
C．组织绩效偏差分析
E．培训需求分析
三、简答题（本大题共6小题，每小题5分，共30分）
36．简述美国人力资源管理专家诺伊提出的人力资源管理者应具备的能力。
36．著名的美 国人力资源管理专家诺伊认为，人力资源管理者要成为组织战略管
理过程中的战略伙伴，就必须具备四个 方面的基本能力：（1分）
(1)经营能力，即了解公司的经营和财务的能力；（1分）
(2)专业技术知识与能力，即人力资源管理职能所涉及的技术与方法；（1分）
(3)变革管理能力，即掌控组织变革过程的能力；（1分）
(4)综合能力，即能够看到并有效配合人力资源管理各职能的能力。（1分）
37．简述影响人力资源供给的全国性因素。
影响人力资源供给的全国性因素主要有：
(1)全国劳动人口的增长趋势；（1分）
(2)全国对各类人员的需求程度；（1分）
(3)各类学校的毕业生规模与结构；（1分）
(4)教育制度变革所产生的影响；（1分）
(5)国家弘业法规和政策的影响。（1分）
.
D．从实际出发的原则
B．在岗培训
D．员工业余自学
B．均等性
D．有限性
B．人的个性分析
D．企业发展目标分析

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass- roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
38．简述称职的招募团队成员应具备的基本条件。
称职的招募团队成员必须具备的基本条件有：
(l)对企业价值观和企业文化的理解和认可度；（1分）
(2)对人格特质的把握和合理运用以及对空缺职位工作性质的综合理解；（1分）
(3)表达能力和观察能力；（1分）
(4)广阔的知识面和专业技术能力；（1分）
(5)其他方面的综合能力，如掌控能力、亲和力、敏感性等。（1分）
39．简述人员测评中常用的内容维度。
人员测评中常用的内容维度有：
(1)身体素质，包括强度、速度、耐力、灵活性。（1分）
(2)心理素质，包括智力、个性、观念。（1分）
(3)文化素质，包括结构、水平、品行。（1分）
(4)技能素质，包括种类、技能、效果。（1分）
(5)能力素质，包括种类、水平、效果。（1分）
40．简述薪酬体系的影响因素。
薪酬体系的影响因素有：
(l)战略，战略直接决定薪酬支付的总体水平，结构和方式；（1分）
(2)职位，职位主要影响薪酬中基本工资部分的设计；（1分）
(3)资质，资质对员工绩效有潜在的影响，在绩效薪酬体系中应该考虑评估资质；
（1分）
(4)绩效，对绩效的重视主要表现在绩效工资，激励工资方面；（1分）
(5)市场，劳动力市场供求状况和组织生产产品的市场价格均会响薪酬水平。（1
分）
41．简述人力资源取得成本的主要内容。
1．(1)人力资源招聘成本。包括在企业内部和 外部进行招聘的费用，主要有招聘
前确认招聘职位的时间成本和招聘时的宣传成本。
(2)人 力资源选拔成本。主要是在对预选对象进行测验、面试以体检等一系列过
程而发生的成本。
( 3)人力资源录用成本。主要包括做出录用决策时花费的时间成本和材料成本。(4)
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
人力资源安置成本。主要包括 人事部门和用人部门发生的时间成本，提供工作所
需要的设备而发生的费用
【评分标准】每点 都答并适当解释共给5分，只答标题没有解释共扣2分；如果
用自己的语言回答意思表述正确可适当给分 。
四、论述题（本题15分）
42．试述职业生涯管理中组织的任务。
从组织角 度进行的职业生涯管理，应该根据员工职业生涯阶段理论找出不同职业
生涯期的管理重点。（1分）
(1)招聘时期的职业生涯管理（2分）
组织在该阶段，应提供较为现实的企业与未来工作的 展望，要将组织的基本理
念和文化观念传达给应聘者，以使他们尽可能真实地了解组织；（1分）另一方 面要
尽可能全面了解候选人，包括他们的能力倾向、个性特征、身体素质、所受教育和
工作经历 ，以为空缺岗位配备合格人才，也为新员工未来的职业发展奠定一个好的
基础。（1分）
(2)进入组织初期的职业生涯管理（2分）该阶段职业生涯管理中组织的主要任务
是：；
①了解员工职业兴趣、职业技能，将其安置于最适合的职业轨道上；
②进行岗前培训，引导 新员工，目的是引导员工熟悉组织环境，减少焦虑感，增
加归属感和认同感；
③挑选和培训新员工的主管；
④分配给新员工第一项工作，对其进行考察和测验，并及时给予馈，帮助其学会
如何工作；
⑤协助员工做出自己的职业生涯规划。（共4分，都答最多给4分，少答最多扣4
分。）
(3)中、后期职业生涯管理（2分）
处于职业生涯中期的员工十分重视个人职业上的成长和 发展，组织的一项重要工
作就是为员工设置合理畅通的职业发展通道。（1分）
到职业后期阶 段，员工面临退休的压力，组织有责任帮助员工认识和接受这一事
实，并帮助即将退休的员工制定具体的 退休计划。（1分）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long- term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
【评分标准】如果用自己的语言回答，意思表述正确可适当给分。
五、案例分析题（本大题15分）
43．案例：
有关绩效管理的一次对话
（差五分钟下班，客服经理王明正收拾整理一天的文件，准备下班后去幼儿
园接孩子，
吴总走了进来）
吴总：王明，你现在不忙吧？考核结果你也知道了，我想就这件事与你谈一
谈。
王明（无奈地）：那我就来。
（总经理办公室，办公桌上文件堆积如山。王明心神不宁地在吴总对面坐下）
吴总：王明，绩效考核结果你也看到了……（电话铃响，吴总拿起了电话）喂，
谁？啊，
李总呀，几点开始？好，一定！……
吴总：（通话用了五分钟。吴总放下电话，笑容满面的脸 重新变得严肃起来）
刚才我们谈到哪里了？
王明：谈到我的绩效考核结果。
吴总： 喔，你上一年的工作嘛，总的来说还过得去，成绩我就不多说了。我
们今天主要来谈谈不足。王明，尽管 你也完成了全年指标，但你在与同事共处、
沟通和保持客源方面还有些欠缺，以后得改进呀。
王明：你说的“与同事共处、沟通和保持客源方面还有些欠缺”具体指什么？
（电话铃再次响起，吴总接起电话）
吴总：啊，李总呀，改成六点了？好好，没事，就这样。
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
吴总（放下电话）：王明，员工应该为领导分忧，可你非但不如此，还给我
添了不少
麻烦！
王明（委屈地）：我觉得您可能对我有些误会，是不是因为在上次销售报告
会 议上我的提议与李部长发生冲突，弄得很不愉快……
吴总：你不要自己琢磨。你看看陈刚，人家是怎么处理同事关系的。
王明（心想：怨不得他各 项考核结果都比我好）：吴总，陈刚是个老好人，
自然人缘好；但我是个业务型的人，比较踏实肯干，喜 欢独立承担责任，自然会
得罪一些人……
吴总：好了，李总又该催我了，今天就这样吧。年轻人，要多学习，多领悟！
王明（依然一头雾水）：……
（吴总自顾陪客人吃饭去了，留下王明一个人愣在那里。）
问题：
（1） 本案例中描述的情况是绩效管理中的哪个环节？该环节在绩效管理中的
目的是什么？（4分）
（2） 结合本案例，请你谈谈在实施该环节前吴总应该做好哪些准备？（6分）
（3） 你认为吴总在与王明谈话中应注意什么？（5分）
参考答案：
(1)本案例中描述的情况是绩效管理中的反馈面谈。（1分）
该环节在绩效管理中的目的有：
①让员工了解上个考核周期中的考核结果，作为改进其今后工 的依据；（1分）
②给下属提供一个良好的沟通机会，了解下属工作的实际情况困难，并让员工确
信企业可以给予他们所需要的帮助；（1分）
③共同讨论下属未来的发展规划和目标，确定绩效改进计划。（1分）
(2)该环节实施前应做好以下准备：①管理人员的心理准备和资料准备。（1分）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiative s
面谈之前管理人员不仅要了解面谈员工的基本情况，估计其在面谈中可能表现出
来的情绪和行 为，还要对职位说明书等资料进行整理和分析；（1分）
②让员工做好准备。（1分）至少提前一周通 知员工，让员工有充分时间调整自
己的心理，审查自己的工作；（1分）
③选择面谈时间和地 点。（1分）一般员工面谈时间不超过1小时，管理人员面
谈时间为2-3小时，面谈地点应相对安静， 以免受到电话或来访者的打扰。（1
分）
(3)吴总与王明谈话中应注意：
①真诚，建立和维护信任关系；（1分
）②谈话要直接而具体；（1分）③双向沟通，多问少讲；（1分）
④提出建议性意见；（1分）
⑤和王明共同解决与工作相关的问题。（1分）
【评分标准】如果用自己的语言回答，意思表述正确可适当给分。

全国2008年1月自学考试人力资源管理（一）试题及答案
课程代码：00147

一、单项选择题（本大题共30小题，每小题1分，共30分）
在每小题列出的四个备选项中 只有一个是符合题目要求的，请将其代码填写在题后的括
号内。错选、多选或未选均无分。
1．人力资源最根本的特征是（ ）
A．不可剥夺性
C．时效性
B．时代性
D．能动性
2．20世纪20年代诞生的第一种人力资源管理模式是（ ）
A．投资模式
C．产业模式
B．参与模式
D．高灵活性模式 3．在运用观察法时，“一般情况下观察者尽可能不要引起被观察者的注意，有特定目的的情
况除外 ”体现的是（ ）
A．稳定原则
C．隐蔽原则
B．信任原则
D．沟通原则
4．下列关于工作轮换的说法，错误的是（ ）
．．
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
A．工作轮换会使培训费用上升 B．工作轮换又称为交叉培训法
C．工作轮换可减少员工的枯燥感 D．工作轮换将降低员工的工作满意度
5．组织战略规划的核心部分是（ ）
A．人力资源规划 B．财务规划
C．产品规划 D．市场规划
6．关于人力资源规划作用的描述，错误
．．
的是（ ）
A．人力资源规划有助于控制人工成本
B．人力资源规划有助于调动员工的积极性
C．人力资源规划是各项人力资源管理实践的起点
D．人力资源规划是静态的
7． “确定组织内人员的职位分配，是通过有计划的人员内部流动来实现”指的是（
A．招聘规划 B．晋升规划
C．人力分配规划 D．调配规划
8．下列不
．
能用于人力资源需求预测的方法是（ ）
A．经验判断法 B．马尔科夫法
C．回归预测法 D．比率分析法
9．关于内部招募优缺点的描述，正确的是（ ）
A．可得到更多的人才 B．容易导致“近亲繁殖”
C．可以带来新的活力和观念 D．岗位的适应调整时间长
10．不
．
属于人才测评功能的是（ ）
A．诊断与反馈 B．预测
C．整合 D．甄别与评定
11．“一项测试能够测量到所要测量目标的程度”指的是（ ）P152
A．误差 B．信度
C．效度 D．常模
12．以了解素质现状为目的的测评是（ ）
A．诊断性测评 B．选拔性测评
C．配置性测评 D．开发性测评
13．下列关于绩效考核的描述，错误
．．
的是（ ）
A．针对不同的关注重点，考核内容应各有侧重
B．关注过程的考核注重员工的工作态度和能力
C．以结果为导向的考核不会导致过于注重短期利益
D．考核的结果可用于决定员工的报酬、晋升和培训开发
14．请应聘者回答在面试中就既定情况做出的反应，指的是（ ）
.
）

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
A．情景面试
C．压力面试
15．绩效管理的重心是（ ）
A．绩效考核
C．考核结果的应用
B．行为描述面试
D．结构化面试
B．绩效反馈
D．绩效提升
16．为取得和开发人力资源而招致的牺牲指的是（ ）
A．原始成本
C．直接成本
17．人力资源离职成本不包括（ ）
．
A．离职补偿成本
C．离职前低效成本
B．失业保障成本
D．空职成本
B．重置成本
D．机会成本
18．“企业文化是一种在企业中调整人际关系和人本身的人伦文化”指的是企业文化的
（ ）P347
A．集合性
C．独特性
B．时代性
D．人本性
19．惠普的核心理念“给我们从事的领域贡献技术，对我们所在的社区奉献与负责”，强调
了企业文化 的（ ）
A．区分功能
C．约束功能
B．导向功能
D．凝聚功能
20．员工福利的享受与个人绩效不直接挂钩或根本无关，体现了福利的（ ）
A．集体性
C．均等性
B．有限性
D．补偿性
21．下列关于员工福利作用的说法，错误的是（ ）
．．
A．吸引企业外部优秀人才
C．加强核心员工的留任意愿
B．增加员工实际收入
D．可完全替代工资实现员工的激励
22．企业在设置福利项目时必须结合自身的经济实力指的是福利的（ ）
A．合理和必要原则
C．统筹规划原则
B．量力而行原则
D．公平原则
23．“富有合作精神的、友好的、肯帮助人的、和善的、爱社交和易了解的”，所指的人格类
型是（ ）
A．实际型
C．社会型
B．艺术型
D．企业型 24．个体不仅通过直接经验进行学习，还通过观察或听取发生在他人身上的事情而学习，指
的是（ ）
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
A．经典条件反射理论
C．社会学习理论
B．操作条件反射理论
D．经验积累理论
25．绩效 分析涉及四个方面内容：①开始解决“不能做”的问题；②成本分析；③绩效评估；
④绩效偏差的原因分 析。绩效分析的正确步骤是（ ）
A．③②④①
C．②③④①
B．③④②①
D．②④③①
26．了解培训对象对整个培训项目和项目某些方面的意见和看法，是评估培训 效果的哪个指
标（ ）
A．行为
C．反应
B．学习
D．成果
27．先由教师综合介绍一些基本概念与原理然后围绕某一专题进行讨论的培训方式指的是
（ ）
A．讲授法
C．研讨法
28．间接薪酬指的是（ ）
A．基本工资
C．福利
B．绩效工资
D．激励工资
B．案例分析法
D．角色扮演法
29．稳定性较强、通用性好的定量岗位评价方法是（ ）
A．工作分类法
C．因素比较法
B．工作重要性排序法
D．要素计点法
30．依据职位在企业内的相对价值为员工支付工资的薪酬模式是（ ）
A．技能工资制
C．职位工资制
B．绩效工资制
D．组合工资制
二、多项选择题（本大题共5小题，每小题2分，共10分）
在每小题列出的五个备选项中至 少有两个是符合题目要求的，请将其代码填写在题后的
括号内。错选、多选、少选或未选均无分。
31．人力资源管理的功能包括（ ）
A．获取
C．保持
E．控制与调整
32．可用于绩效信息收集的方法包括（ ）
A．观察法
C．工作记录法
E．平衡计分卡
.
B．整合
D．开发
B．关键事件法
D．相关人员反馈法

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass- roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
33．制定人力资源规划时应遵循的原则有（ ）
A．兼顾性原则
C．实效性原则
E．全员参与原则
34．在人力资源供不应求时，企业可采用的对策有（ ）
A．重新安置
C．加强培训
E．外部招聘
35．人员测评可采用的方法有（ ）
A．心理测验
C．情景模拟
E．履历判断
三、简答题（本大题共6小题，每小题5分，共30分）
36.简述人力资源管理者应具备的能力。
37.简述职位分析问卷法的概念及其优缺点。
38.简历筛选应注意哪些问题？
39.简述绩效标准设定的注意事项。
40.简述弹性福利计划的优缺点。
41.什么是人力资源成本？并简述加强人力资源成本管理的意义。
四、论述题（本大题共15分）
42.论述职业生涯管理中组织的任务。
五、案例分析题（本大题共15分）
43.某房地产开发公司为了完善其内部的人力资源管理 制度，由人力资源部门根据公司的具
体情况修订了以往的职位说明书，在工作分析工作的基础上，进一步 设计了绩效考核制
度，并在该年度末开始正式实施。首先，各个部门员工填写相应的个人考评表格，同时
要对其同事、上级和下级进行打分评价。其次，各个主管人员要向公司进行述职报告，
再由员工 及上级领导根据其一年的表现填写“年度领导干部考核评议表”。
考核数据统计完成后，公司考核小组 根据“上级评分、自评、同事评价、下级评价”
（4∶2∶2∶2）进行加权计算每个员工的考核总分； 若没有下级的，根据“上级评分、
自评、同事评价”（4∶3∶3）进行加权计算每个员工的考核总分。
第三，每个人的考核综合分数出来后，公司根据下表对员工考核结果进行划分等级。
等级
比例
优
10%
良
20%
中
60%
及格
8%
不及格
2%
B．面试
D．评价中心
B．内部调整
D．工作再设计
B．合法性原则
D．发展性原则
第四，考核为优者其固定工资在次年起增加5%，同时公司规定，只有在5年内曾获
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
得考评成绩优秀者才能得到晋升；而考核不及格者将被淘汰或降级。
第五，考核结束后，所有的考核结果进行存档，而且，所有的考核结果都不对员工公
开。
请回答下列问题：
（1）上述案例中企业采用了哪些绩效考评方法？这些方法各有什么优缺点？
（2）该企业在绩效考核过程中存在哪些问题？并提出改进建议。

全国2008年10月自考人力资源管理（一）试题及答案
课程代码：00147

一、单项选择题（本大题共30小题，每小题1分，共30分）
在每小题列出的四个备选项中 只有一个是符合题目要求的，请将其代码填写在题
后的括号内。错选、多选或未选均无分。
1．人力资源管理是指（ ）
A．对人的管理
B．对事的管理
C．对人事关系的管理
D．对人与人、事与事、人与事三者关系的管理
2．以工作为中心的人力资源管理阶段被称为（ ）
A．初级阶段 B．人事管理阶段
C．人力资源管理阶段 D．战略人力资源管理阶段
3．信息技术对人力资源管理活动的全面渗透导致（ ）
A．多元文化的融合与冲突 B．人才的激烈争夺
C．经济的全球化 D．远程职工和虚拟组织的出现
4．组织内具有相当数量和重要性的一系列职位的集合被称为（ ）
A．职业
C．职级
B．职务
D．职等
5．为完成某项特定工作所必须具备的知识 、技能、能力以及其他一些个性特征
的目录清单被称为（ ）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
A．职位分类
C．职位说明
B．工作规范
D．工作说明
6．在工作分析的方法中，能使员工和管理者相互沟通的方法是（ ）
A．观察法 B．访谈法
C．问卷法 D．参与法
7．20世纪80年代，人力资源规划的关注点是（ ）
A．员工个人发展计划 B．员工生产率提高计划
C．接班人计划和人员精简计划 D．人才供求平衡计划
8．采用问卷调查方式，多次听取专家意见，最后达成一致的定性预测技术被称
为（ ）
A．德尔菲法 B．经验判断法
C．马尔科夫法 D．散点分析法
9．弹性人力资源规划的重点是（ ）
A．对组织现有人力资源进行整体性评估 B．明确界定组织的核心竞争优势
C．制定预备性的支援人员规划 D．建立临时人力资源库
10．根据组织人力资源规划和工作分析的要求，把具有一定资格条件的申请人吸
引到空缺岗位上，以 满足组织需要的过程被称为（ ）
A．人员招募
C．人员录用
B．人员甄选
D．人员配置
11．招募团队成员应具备的最重要的能力是（ ）
A．专业技术能力 B．表达能力和观察能力
C．对自己的了解能力 D．对组织文化的理解能力
12．在测试甄选中，对一个人所学的知识和技能的基本检测被称为（ ）
A．能力测试 B．个性测试
C．兴趣测试 D．成就测试
13．作为人员测评工具之一的评价中心技术，其最大的特点是（ ）
A．情景模拟
C．费用低廉
B．标准化测试
D．设计容易
14．适合于测试应试者组织协调能力、人际交往能力和非语言沟通能力的人员测
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
评工具是（ ）
A．公文处理
C．角色扮演
B．无领导小组讨论
D．管理者游戏 15．有利于在组织与员工之间就组织战略进行沟通，提供反馈，指导员工行为达
到目标的绩效考核 办法是（ ）
A．360度反馈评价 B．评价中心法
C．平衡记分卡 D．组织行为修正法
16．绩效考核流程中，耗时较长，最关键的环节是（ ）
A．确定绩效标准 B．绩效辅导
C．考核实施 D．绩效反馈
17．企业对新员工的培训需求进行分析，最适合的方法是（ ）
A．任务分析 B．绩效分析
D．问卷调查 C．前瞻性培训需求分析
18．认为行为是其结果的函数的学习理论是（ ）
A．经典条件反射理论 B．操作条件反射理论
C．观察学习理论 D．个体学习理论
19．对企业内会计师、工程师、经济师等各类专业人员，培训的重点应放在
（ ）
A．决策、分权技能 B．管理技能
C．专业技能、大局观念 D．操作技能
20．根据加里·德斯勒个人职业生涯发展的五阶段论，45岁到65岁阶段属于
（ ）
A．探索阶段
C．维持阶段
B．下降阶段
D．确立阶段
21 ．根据霍兰德人业互择理论，具有喜欢冒险、有雄心壮志、精神饱满、乐观、
自信特征的人格类型为（ ）
A．研究型 B．艺术型
C．企业型 D．传统型
22．国家通过立法强制实施的员工福利政策主要有（ ）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
A．财产保险和企业年金保险
C．社会保险和休假制度
B．教育保险和人寿保险
D．失业保险和教育资助保险
23．弹性福利计划起源于（ ）
A．20世纪70年代美国一些企业的“咖啡馆计划”
B．20世纪70年代德国企业的“套餐计划”
C．20世纪80年代英国企业的“咖啡馆计划”
D．20世纪90年代美国一些企业的“套餐计划”
24．弹性福利计划又称为自助食堂计划，它是（ ）
A．一项福利内容 B．一种福利方案
C．一些福利费用 D．一种福利保障
25．企业文化具有不同的表现形式，其中，企业文化的核心是（ ）
A．企业价值观 B．企业形象
C．企业核心产品 D．企业制度
26．根据企业文化的“三层次说”，员工的价值观属于企业文化的（ ）
A．外层物质文化 B．中层制度文化
C．素质行为文化 D．内层精神文化
27．在知识经济时代，与物质资本投资的收益率相比，人力资本投资收益率一般
是（ ）
A．低于物质资本投资收益率
C．等于物质资本投资收益率
B．高于物质资本投资收益率
D．与物质资本投资收益率没关系
28．按发生的时间特性，人力资源成本分为（ ）
A．实支成本和机会成本
C．原始成本和重置成本
B．直接成本和间接成本
D．可控成本和不可控成本
29．企业在对应聘的候选人进行鉴别选择过程中所支付的费用称为（ ）
A．选拔成本
C．录用成本
B．招聘成本
D．安置成本
30．最适合于科层制组织采用的薪酬体系是（ ）
A．计件工资制 B．技能工资制
C．绩效工资制 D．职位工资制
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
二、多项选择题（本大题共5小题，每小题2分，共10分）
在每小题列出的五个备选项中至 少有两个是符合题目要求的，请将其代码填写在
题后的括号内。错选、多选、少选或未选均无分。
31．工作分析在收集信息阶段要完成的工作任务有（ ）
A．获得管理层的批准 B．选择信息来源
C．选择收集信息的方法和系统 D．确定收集信息的原则
E．确定收集信息的内容
32．解决人力资源供大于求速度快，员工受伤害程度中等的方法有（ ）
A．裁员 B．减薪
D．工作分享 C．工作轮换
E．退休
33．人员测评过程的主要衡量指标包括（ ）
A．误差
C．效度
E．准确度
34．平衡记分卡绩效考核的指标包括（ ）
A．财务 B．客户
B．信度
D．常模
C．内部经营过程 D．上级主管
E．学习与成长
35．休假制度主要包括的内容有（ ）
A．休假和节假日薪资 B．产假工资
C．病假工资 D．退休工资
E．岗位津贴
三、简答题（本大题共6小题，每小题5分，共30分）
36．简述人力资源战略与企业战略关系的类型。
从逻辑上看，人力资源战略是企业战略的一 部分，但在实际中，两者往往是分开
来制定的。当人力资源管理被提到战略层面后，两者实际的关系类型 可以划分为
三种：（2分）
第一种：整体型。（1分）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
第二种：双向型。（1分）
第三种：独立型。（1分）
37．简述人员录用的主要工作环节。
人员录用包括以下主要工作环节：(1)背景调查。（1分）
(2)体检。（1分）
(3)做出录用决策。（1分）
(4)通知应聘者。（1分）
(5)签订试用合同或聘用合同。（1分）
38．简述人员测评的类型。
(1)选拔性测评。（1分）
(2)配置性测评。（1分）
(3)开发性测评。（1分）
(4)诊断性测评。（1分）
(5)鉴定性测评。（1分）
39．简述薪酬体系的影响因素。
(l)战略。（1分）
(2)职位。（1分）
(3)资质。（1分）
(4)绩效。（1分）
(5)市场。（1分）
40．简述培训的概念和目的。 < br>(1)概念：培训就是向新员工或现有员工传授其完成本职工作所必需的相关知识、
技能、价值观 念、行为规范的过程。（2分）是由企业安排的对本企业员工所进
行的有计划有步骤的培养和训练。（1 分）
(2)目的：①传授技能（1分）②增强组织吸引力，强化员工献身精神（1分）
41．简述帕森斯的人与职业相匹配理论的内容。
帕森斯认为，每个人都有自己独特的人格模 式，每种人格模式都有与其相适应的
职业类型。由此，他提出了职业选择的三大要素。（1分）
第一，了解自己的能力倾向、兴趣爱好等。（1分）
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass- roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en-Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
第二，分析各种职业对人的要求。（1分）
第三，平衡上述两个因素，即在了解个人特征和职 业要求的基础上，选择一个适
合个人特点并且能够获得的职业。（1分）注重个人特征差异和职业信息的 搜索
和利用是该理论的基本特点，实现人职匹配是该理论的核心。（1分）
【评分标准】如果按自己的语言回答，意思表述正确可适当给分。
四、论述题（本大题15分）
42．试述企业文化的功能。
企业文化是一种先进的管理理论，在企业管理中具有独特的功能。（1分）
(1)区分功能。 （1分）企业文化造就独特的组织，也造就独特的个体；它区分了
组织与组织，也区分了不同组织的员工 。（1分）
(2)导向功能。（1分）同时对组织成员个体的思想行为与组织整体的价值取向和
行为都起导向作用。（）分）
(3)约束功能。（1分）对员工的思想、心理和行为具有非制度的软 约束，是对严
谨制度的平衡和补充。（1分）
(4)凝聚功能。（1分）当企业文化被组织员 工认可后，就成为一种黏合力，将其
成员聚合起来，产生巨大的向心力和凝聚力。（1分）
( 5)激励功能。（1分）是指企业文化能最大限度的激发员工积极性和首创精神，
最终达到组织目标。（ 1分）
(6)辐射功能。（1分）优秀企业文化的传播和发散，会对社会成员价值观和行为
产 生强烈的影响。（1分）
五、案例分析题（本大题15分）
43．案例：
绿色化工公司的人力资源规划
绿色化工公司是一家中型化工生产企业，现有生产与维修工 人825人，行政和文
秘白领职员143人，基层与中层管理干部79人，工程技术人员38人，销售员 工
23人。随着生产规模的不断扩大，企业对员工的需求增加。按照未来五年规定
的扩产计划， 公司需制定新的人力资源规划。
公司人力资源部经理李波决定将人力资源规划的编制交由小张完成。小 张毕业于
国内某名牌大学人力资源管理专业，在公司人力资源部工作刚满一年。小张觉得
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiative s
要编制好这个规划，关键是先要对公司未来五年的人力资源需求作出预测。在此
过程中，除了 要选择正确的预测方法外，还必须认真分析影响人力资源需求的各
项因素。小张不分昼夜，重温了上大学 期间学过的各种预测技术，并收集了大量
的有关企业人力资源需求的信息资料。
小张认为，依 靠他所掌握的这些信息和技术就可以编制出一份令李波经理满意的
公司人力资源五年规划了。10天后， 小张交出了他所编制的规划。这份规划详
细地列出了未来五年公司各类人员的需求变化：白领职员和销售 员要新增10%，
工程技术人员要增加5%，中、基层干部不增也不减，而生产与维修工人要增加
5%，并用定性和定量分析的方法对这些数据进行了论证。小张满以为李经理会
对他的规划大加赞赏， 但令他不解的是，李经理只是粗略地翻阅了一下这份规划，
就退回并要求他重做。
问题：
（1）在预测公司未来人力资源需求时，小张可以采用哪些方法？（5分）
（2）在进行人力资源需求分析时，小张需要考虑哪些因素？（6分）
（3）请你指出小张提交的这份人力资源规划存在哪些问题？（4分）

参考答案：
(1)小张在预测公司未来人力资源需求时可以采用的方有：①德尔菲法；②经验
判断法；③趋 势分析法；④比率分析法；⑤散点分析法；⑥回归分析法。（以上
要点各1分，只要答出5点就可给满分 5分）
(2)在进行人力资源需求分析时，小张应考虑的因素主要有①组织外部环境因素，
如 社会经济发展的状况，技术进步对组织的影响，竞争对手的状况等；②组织内
部因素，如组织战略目标规 划，组织产品的销售预测，组织结构的调整等；③人
力资源自身因素，组织现有人员的状况对人力资源需 求量也有重要影响。（以上
要点各2分，共6分）
(3)小张提交的这份人力资源规划存在的 主要问题是：①没有对人力资源的供给
进行预测；②没有对人力资源的供求平衡状况进行分析（以上要点 各2分，共4
分）
（评分标准）如用自己的语言表述，意思正确可适当给分。
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.




全国2009年1月自考人力资源管理（一）试题及答案
课程代码：00147

一、单项选择题（本大题共30小题，每小题1分，共30分）
在每小题列出的四 个备选项中只有一个是符合题目要求的，请将其代码填写在题后的括
号内。错选、多选或未选均无分。
1．20世纪80—90年代人力资源管理的模式是( )
A．产业模式B．参与模式
C．投资模式 D．高灵活性模式
2．现代工作分析的思想起源于( )
A．英国 B．美国
C．法国 D．德国
3．在工作分析中，集中于了解工作人员的工作行为和任职资格等方面的问卷称为
( )
A．人员定向问卷 B．职位定向问卷
C．结构式问卷 D．开放式问卷
4．人力资源规划中的职业规划一般指( )
A．个人层次的职业规划 B．家庭层次的职业规划
C．组织层次的职业规划 D．国家层次的职业规划
5．人力资源战略职能在今天所扮演的一个最重要的角色是组织的( )
A．战略伙伴B．协助角色
C．参谋助手 D．执行部门
6．在招聘广告中不出现企业名称的广告，称为( )
A．简易广告B．遮蔽广告
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long- term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
C．匿名广告 D．隐藏广告
7．最终决定雇佣应聘者，并分配给他们职位的过程是( )
A．人员招募B．人员甄选
C．人员测评 D．人员录用
8．人才测评最直接、最基础的功能是( )
A．甄别和评定功能 B．反馈功能
C．诊断功能 D．预测功能
9．把测评内容转化为可以测量的指标的过程是指测评内容的( )
A．具体化 B．操作化
C．定量化 D．定性化
10．绩效管理的重心在于( )
A．绩效提升B．绩效总结
C．绩效考核 D．绩效反馈
11．绩效反馈最主要的方式是( )
A．书面通知B．绩效面谈
C．口头通知 D．工作告示
12．美国哈佛商学院卡普兰和诺顿教授提出的一种建立在客户基础上的计划和程序提升
系
统是( )
A．流程改造B．全方位反馈评价
C．六个西格玛 D．平衡计分卡
13．影响薪酬中基本工资部分设计的因素主要是( )
A．战略 B．职位
C．绩效 D．资质
14．如果一个企业有雄厚的财力、完善 的管理、过硬的产品，这个企业希望通过有竞争
力的薪酬吸引和留住人才，那么在薪酬体系的设计中，它 可以采取( )P244
A．0分位策略 B．25分位策略
C．50分位策略 D．75分位策略
15．为了保障劳动者获得劳动职业教育的权利，我国的《职业教育法》制定于( )
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
A．1994年 B．1995年
C．1996年 D．1997年
16．人员培训中采取角色扮演法的主要目的是使员工( )
A．掌握更多的理论知识 B．学习更多的业务知识
C．提高解决和处理问题的能力 D．提供相互学习的机会
17．职业生涯表示的是一个( )
A．静态过程B．动态过程
C．价值体系 D．生活方式
18．一般来说，大多数人职业生涯发展的核心阶段是( )
A．成长阶段B．探索阶段
C．确立阶段 D．维持阶段
19．从1929年至1975年，美国企业的福利支出占劳动成本的比重上升了( )
A．五倍 B．十倍
C．十五倍 D．二十倍
20．基本医疗保险费中，个人缴纳额约为其工资收入的( )
A．1％ B．2％
C．3％ D．4％
21．以企业因职工离职、管理混乱、人员怠工等所蒙受的经 济损失作为人力资源的计价
依据计算人力资源成本的方法是( )
A．历史成本法 B．重置成本法
C．机会成本法 D．作业成本法
22．人们对于人力资源进行的投资是一种( )
A．消费性投资 B．创业性投资
C．支出性投资 D．资本性投资
23．在组织人才测评中，以了解员工素质现状为目的的测评是( )
A．选拔性测评 B．配置性测评
C．开发性测评 D．诊断性测评
24．在创业阶段，组织的薪酬体系应该是( )
A．基本工资和福利所占的比重大，绩效工资所占的比重小
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
B．基本工资和福利所占的比重小，绩效工资所占的比重大
C．基本薪资处于平均水平，资金所占比例较高，福利处于中等水平
D．较低的基本工资之上，将奖金发放与成本控制相结合
25．将培训重点放在培养管理技能和有效工作的方法适用于( )
A．上层管理者 B．基层管理人员
C．专业人员 D．一般员工
26．福利应以全体员工为对象，这体现了员工福利管理的 ( )
A．合理原则B．量力而行原则
C．统筹规划原则 D．公平的群众性原则
27．认为行为是其结果的函数，人们通过学习获得他们想要的东西而逃避他们不想要的
东
西的理论是( )
A．经典条件反射理论
C．社会学习理论
B．操作条件反射理论
D．经验积累理论
28．企业文化是一种在企业中调节人际关系和人本身的人伦文化，这反映的企业文化特
征
是( )
A．时代性 B．独特性
C．人本性 D．可塑性
29．用一个能够在既定的职务上提供一组同等服务的人来替代该职务上的人员而必须招
致
的牺牲是( )P383
A．原始成本B．机会成本
C．重置成本 D．实际成本
30．下列适应科层制组织需要的薪酬模式是( )
A．职位工资制 B．技能工资制
C．绩效工资制 D．计件工资制
二、多项选择题(本大题共5小题，每小题2分,共l0分)
在每小题列出的五个备选项中至 少有两个是符合要求的，请将其代码填写在题后的括号
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
内。错选、多选、少选或未选均无分。
31．人力资源管理的功能主要包括(

)
A．获取 B．整合
C．保持 D．评估
E．控制与调整
32．以下属于外部招聘渠道的有( )
A．猎头公司B．校园招聘
C．报纸招募 D．人才交流会
E．工作告示
33．影响组织薪酬体系设计的因素包括(

)
A．战略 B．职位
C．资质 D．能力
E．市场
34．人力资源取得成本又可细分为( )
A．招聘成本B．选拔成本
C．录用成本 D．安置成本
E．培训成本
35．我国企业年金的特点包括(

)
A．单方缴纳B．双方缴纳
C．个人账户 D．单位账户
E．成本列支
三、简答题（本大题共6小题，每小题5分，共30分）
36．什么是人力资源？如何理解人力资源的含义？
37．简述建立人力资源信息系统的步骤。
38．什么是管理评价中心？
39．简述行为锚定等级评价法的步骤。
40．简述如何理解学习的含义。
41．企业文化维系与传承的方式主要有哪些？
四、论述题（本大题15分）
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
42．试述制定弹性人力资源规划应重点做好的工作。
五、案例分析题（本大题共15分）
43．案例：
制样师杨军在 深圳市某运动鞋企业工作五年了，月工资固定3500元，他技术
水平高，工作努力，深得领导重用。考 虑到领导对自己不错，几次5000元月薪的跳槽
机会他都放弃了。最近得知，另外一个新来的同事的工 资竟然有5800元，杨军呆不下
去了，马上找公司领导递交了辞职报告书。杨军很快在另外一家运动鞋 企业找到了工作，
月薪6000元，还有月奖、年终奖。杨军走后，又有一批骨干员工辞职，其中几个人 到
了杨军所在的企业。
问题：（1）试分析该企业在薪酬管理上存在的问题。
（2）试述薪酬管理的作用。



全国2010年1月高等教育自学考试
人力资源管理（一）试题及答案
课程代码：00147

一、单项选择题（本大题共30小题，每小题1分，共30分） < br>在每小题列出的四个备选项中只有一个是符合题目要求的，请将其代码填写在
题后的括号内。错选 、多选或未选均无分。
1.当企业将人力资源视为一项资产时，就会提供更多的培训，这种人力资源战略
的类型是（ ）
A.成本战略 B.创新战略
C.累积型战略 D.效用型战略
2.运用科学方法收集与工作有关的信息的过程，是指（ ）
A.工作规范 B.工作设计
C.工作评价 D.工作分析
3.对工作内容的横向扩展指的是（ ）
A.工作轮换 B.工作扩大化
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
C.工作专业化 D.工作丰富化
4.根据某种可变指标与所需人数之间的比例关系进行预测的方法称为（ ）
A.比率分析法 B.趋势预测法
C.经验判断法 D.德尔菲法
5.能够比较快且可撤回程度高的避免预期出现的劳动力短缺的方法是（ ）
A.再培训后换岗 B.临时雇佣
C.外部招聘 D.技术创新
6.对所学的知识和技能进行基本检测指的是（ ）
A.能力测试 B.成就测试
C.心理测试 D.人格测试
7.当候选人在工作能力上基本相同时，决策录用人选时要优先考虑的是（ ）
A.工作质量 B.工作岗位
C.工作数量 D.工作动机
8.如果在一次人才测评中，选出的人员得分都较高，但是后来的工作绩效皆比较
差，则可能表明这次测评的（ ）
A.信度低效度低 B.信度低效度高
C.信度高效度低 D.信度高效度高
9.投射测验法属于（ ）
A.人格测试 B.智力测试
C.能力测试 D.兴趣测试
10.将员工绩效特别优良或特别劣等的关键事件描述加以等级性量化的考核方法
称为（ ）
A.配对比较法 B.交替排列法
C.行为锚定等级评价法 D.等级分布法
11.相对于企业中高层的考核周期，普通员工的考核周期应该（ ）
A.一样 B.视具体情况而定
C.长些 D.短些
12.绩效面谈的主要目的是（ ）
A.绩效改进 B.告知结果
C.员工满意 D.营造氛围
13.为保持新老员工不断创新与创业的牵引和激励，员工持股一定要有（ ）
A.预留机制 B.约束机制
C.分配机制 D.动力机制
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long- term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiatives
14.股票期权激励的是组织中的（ ）
A.全体员工 B.中层管理人员
C.少数高层经营者 D.股东
15.对工作任务进行详细研究以确定工作中需要哪些知识和技能，从而制定培训
计 划。这个过程指的是培训前的（ ）
A.组织分析 B.任务分析
C.绩效分析 D.员工分析
16.具有教育型职业能力的人适合从事的职业是（ ）
A.演艺 B.宣传
C.会计 D.法医
17.组织能否赢得员工的献身精神，能否充分调动员工的积极性，其关键因素在
于（ ）
A.发给足够的薪水
B.经常地培训
C.为员工创造条件，使他们获得一个有成就感和自我实现感的职业
D.科学的绩效考核与反馈
18.我国现行的失业保险制度规定，企事业单位缴纳失业保险费应为本单位工资
总额的（ ）
A.1％ B.2％
C.3％ D.4％
19.第一个将人力看作资本的经济学家是（ ）
A.亚当·斯密 B.李斯特
C.舒尔茨 D.柏拉图
20.根据企业文化的“三层次”说，员工的行为规范属于企业文化的（ ）
A.外层物质文化 B.中层制度文化
C.内层精神文化 D.表层行为文化
21.人力资本理论兴起于20世纪（ ）
A.20年代末~30年代初 B.50年代末~60年代初
C.60年代末~70年代初 D.70年代末~80年代初
22.绩效考核的目的是（ ）
A.绩效计划修订 B.绩效改进
C.绩效指导 D.绩效强化
23.下列不属于相对考核标准方法的是（ ）
A.图表评定法 B.交替排序法
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
C.配对比较法 D.等级分布法
24.实现组织战略目标的关键是优秀人才的（ ）
A.资质 B.薪酬
C.绩效 D.职位
25.访谈法存在的最主要问题是（ ）
A.员工在回答问题时可能会扭曲信息
B.不易唤起被调查对象的兴趣
C.耗时过多，成本较高
D.得到的信息杂乱而难以组织
26.个人职业生涯得以存在和发展的载体是（ ）
A.工作 B.职位
C.组织 D.社会
27.工作评价中最早也是最简单的系统是（ ）
A.工作重要性排序法 B.工资分类法
C.要素计点法 D.要素比较法
28.收益分享计划的早期形式是（ ）
A.拉克计划 B.斯坎伦计划
C.员工持股计划 D.股票期权计划
29.某个工作周期内个人承担的一项或数项相互联系的职责的集合称为（ ）
A.职责 B.职位
C.职务 D.职业
30.小李因在工作中受伤住院三个月，公司为他报销了全部医药费，并给予一定
的 经济补偿，这部分费用属于（ ）
A.福利费用成本 B.劳动事故保障成本
C.健康保障成本 D.失业保障成本

二、多项选择题（本大题共5小题，每小题2分，共10分）
在每小题的五个备选项中至少有两个是符合题目要求的，请将其代码填写在题
后的括号内。错选、多选 、少选或未选均无分。
31.运用观察法时，需要注意的原则有（ ）
A.稳定性原则 B.信任原则
C.详尽原则 D.沟通原则
E.尊重原则
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long- term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiative s
32.根据考核系统的完备性要求，当考核结果用于促进员工个人发展的目的时，
考核系统需 要侧重收集的信息有（ ）
A.员工在不同阶段自身工作绩效差异的信息
B.员工个人潜力和发展空间的信息
C.员工之间绩效差异的信息
D.员工自身纵向比较信息
E.员工横向比较信息
33.企业文化对外维系与传承的通道有（ ）
A.企业的产品、劳务 B.企业分工角色及其角色意识
C.各种传播媒介 D.企业自身的教育体系
E.自行散发传单和张贴小广告
34.职业生涯发展的确立阶段，又可以细分为（ ）
A.成长子阶段 B.探索子阶段
C.尝试子阶段 D.稳定子阶段
E.中期危机阶段
35.薪酬管理的公平性原则包括（ ）
A.程序公平 B.结果公平
C.外部公平 D.内部公平
E.员工公平

三、简答题（本大题共6小题，每小题5分，共30分）
36.简述工作轮换法的优缺点。P60
工作轮换的优点在于通过丰富员工工作的内容，减少 员工的枯燥感，激发员
工的工作积极性，提升员工的自身竞争力。而且，它可以为员工提供了一个个体< br>行为适应总体工作的适宜环境，增加员工对自己的最终成果的认识。当然，它也
能够给企业带来很 大的益处。因为这种方法能够扩大员工的技能范围，这样，管
理人员在安排工作、填补职位空缺时，就具 有了很大的灵活性。这对在每一个处
在变幻莫测的竞争环境中的企业来说，都是至关重要的。
当然，工作轮换也存在一些不足之处：首先，工作轮换会使培训费用上升。
因为要使员工在不同以前的岗 位上继续保持同样甚至更高的效率是需要对其进
行多方面的培训和教育的。其次，当员工在原先的岗位上 工作效率已经很高时，
如果这时将其轮换到另一个工作岗位，势必会影响到组织的现有生产力。再次，< br>当员工的工作环境改变以后，他就需要重新适应，调整和适应自己与周围人的关
系，这需要管理人 员付出很多精力来处理这些来自人际关系方面的问题。

37.简述员工福利管理的目标和原则。
目标：通过控制和调节员工福利的发展过程；
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass-roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en- Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

.
保证员工福利能够按部就班的发展；
实现各个阶段的目标。
原则：1)合理和必要 的原则；2)量力而行的原则；3)统筹规划的原则；4)公平的
群众性原则。
38．简述绩效考核中绩效信息收集的方法。
1)观察法；2)工作记录法；3)关键事件法；4)相关人员反馈法.。
39．简述在岗培训的主要步骤。P268
1、解释工作程序；
2、给员工演示整个过程；
3、演示结束后,要鼓励员工提问；
4、让员工自己动手做；
5、继续观察员工工作,并提出反馈意见,直到培训者和受训者双方 都对操作过程感
到满意为止.
40．简述人力资源成本的含义及人力资源成本管理的意义。
人力资源成本可定义为：在提高劳动能力形成和使用过程中所耗费的各项费用的
总和。P382
意义：（一）合理利用人力资源，提高企业效益；P391
（二）强求人力资源成本管理有利于提高员工的劳动生产率；
（三）有利于正确核算企业当期收益，合理分配利润；
（四）有利于国家对全社会人力资源进行宏观调控。
41．简述人员录用的主要步骤。P136
一、背景调查；二、体检、三、做出录用决策；四、通知应聘者、五签订试用
合同或聘用合同
四、论述题（本大题共15分）
42．试述360度反馈评价。P207
360 度反馈评价，也称为全方位反馈评价或多源反馈评价。传统的绩效评价，
主要由被评价者的上级对其进行 评价；而360度反馈评价则由与被评价者有密切
关系的人，包括被评价者的上级、同事、下属和客户等 ，分别匿名对被评价者进
行评价。被评价者自己也对自己进行评价。然后，由专业人员根据有关人员对被
评价者的评价，对比被评价者的自我评价向被评价者提供反馈，以帮助被评价者
提高其能力水平 和业绩。
其潜在作用包括：
（1）要求员工提供反馈促进了组织的参与；
.

carried out ce line pioneer standard, and post spursonthsducation guide members always everywhere bearing in mind identity, based job post, active play role. To develop differentiated learning education guide party members in accordance with their own situation, target the problems to, based on the work done. Pay attention to the room and room for grass-roots party organizations, grass-roots party organizations have more autonomy in education, making education more ground, full of vitality, good effect. Finally, highlight the normal long-term. To highlight the characteristics of recurrent education, with long flowing, continuous line of perseverance the perseverance to promote educational efforts to realize the party's ideological and political construction of routine institutionalization. With the party branch as the base unit. Play the role of party branches should be, is the key to educational success. Each branch must take strict
education and management responsibility of party members, education based on learning to make specific arrangements, fully mobilize the enthusiasm of party members involved in the education, ensure the Organization in place, measures in place, put in place. To the party organization as the basic form. In the standardized development of learning, make learning more effective efforts, and will adhere to the good party group, organized party, party members and the General Assembly, tell a good party lectures, can drive a good topic about, prevent showy without substance, Sham mules. To implement the education managemnt system for basic support. Democratic mutual evaluation on party members in accordance with the regulations, the real performance criteria and order established, sound carefully dispose of unqualified party members, to further improve the dredge export team, pure self cleaning mechanism. Party leading cadres should adhere to and implement the central group
learning system, to which branch of learning exchanges, participation in a dual organization with comrades. Focus on recurrent education, you also need to continue to strengthen the building of grass-roots party organizations. Now, the city also has 88 village party organizations are weak and lax, first Secretary of the village, but conversion requires a process. Recently, the city's party organization focused investigation, check out a total of d 148 ntation of organizational relationships. Educational management of party members into the Organization, there is a lot of work to do. Weak and lax party continued reorganization as an important task, finish perfect organization, with a good team, Good system. Special highlights of grass-roots party organizations, to be dealt with first in place, further education, reorganization, transformation and educational
interaction. In short, through solid and effective work initiative s
（2）强化了领导的优良绩效，运用多个评定者系统，上级就可以承担起更重
要的角色，如绩 效指导者，而不是简单地作为绩效判断者；
（3）增加了对领导反馈的兴趣；
（4）在领导者和他们的下级、同事、顾客和上级质监促成良好沟通；
（5）领导行为的改善；
（6）将组织文化向更具参与性和开放性变革；
（7）在正式的绩效考核中注入更多的输入；
（8）综合性强，因为它集中了多个角度的反馈信息；
（9）信息质量可靠；
（10）通过强调团队和内部外部顾客，推动了全面质量管理；
（11）从多个人而非单个人那里获取反馈信息，可以减少偏见者对考核结果
的不良影响；
（12）从员工周围的人那里获取反馈信息，可以增强员工的自我发展意识。
五、案例分析题（本大题共15分）
43.案例：
小白为什么会辞职?
小白的专业是日语，毕业后便被一家中日合资公司招为推销员。他很满意这份工
作，因为工资高，还是固 定的，不用担心未受过专门训练的自己比不过别人。若
拿佣金，比人少得太多就会丢面子。
工 作的第三年年底，小白已列入全公司几十名销售员中头20名了。下一年他很
有信心估计自己当属推销员 中的冠军了。不过这公司的政策，是不公布每人的销
售额，也不鼓励互相比较，所以他还不能说很有把握 说自己一定会坐上第一把交
椅。去年，小白干得特别出色。尽管定额比前年提高了25％，到了九月初他 就
完成了这个销售额。根据他的观察，同事中间还没有人完成定额。
十月中旬，日方销售经理 召他去汇报工作。听完他用日语做的汇报后，那经理对
他说：“咱公司要再有几个像你一样的推销明星就 好了。”小白只微微一笑，没说
什么，不过他心中思忖，这不就意味着承认他在销售员队伍中出类拔萃， 独占鳌
头么。今年，公司又把他的定额提高了25％，他仍是一马当先，根据经验估计，
十月中 旬前他准能完成自己的定额。可是他觉得自己并不舒畅。最令他烦恼的事，
也许莫过于公司不告诉大家干 得好坏，没个反应。他听说本市另两家也是中外合
资的化妆品制造企业都搞销售竞赛和有奖活动。其中一 家是总经理亲自请最佳推
销员到大酒店吃一顿饭；而且人家还有内部发行的公司通讯之类小报，让人人知
道每人销售情况，还表扬每季和年度最佳销售员。
broken problem, fill the short Board, so that the majority of party members and fully qualified, comprehensive skills of grass-roots party organizations, grass- roots party level upgrade. Comrades, do a ning education is of great significance, responsibilities, carry significant implications. City levels party and general members cadres, to deep awareness n a doning education of importance and need, to height of political consciously and full of political enthusiasm, put earn a dong education carried out good, for coordination advance a fullachieved en-Fiveup construction more high ecological vitality happiness of City provides strong powerful guarantee. Two, starting from the revered Constitution respected the party Constitution was XI Jinping, General Secretary to the party's request, 18 six plenary session of the Central Commission for discipline inspection report
Full strictly administering the party, first of all, to exalt the party Constitution, and pipe the whole party, the ruling party of the party Constitution. Revered Constitution reflected in awe. Party a party of ideals and beliefs purpose, summed up the party's fine tradition and style; a clear party members and what can be done and what must be done, what cannot be done. Each Communist Party Constitution to awe and wary eye enhancing the sacred sense of responsibility and mission. Hearts filled with party Constitution, hold the party line, BA obligations unconditionally carry out party members, according to the Constitution of direction towards standards efforts. Respect reflected in the study the party Constitution means. Some party members joined the party Constitution on the shelf, not to learn, some long-term party according to the Constitution of the party's organization, the party is not required to pay membership dues, loose concept, party organizations of the party organization,
and turned a blind eye on the tasks assigned by the Organization, were forgotten, forgotten vows performance the party Constitution. Constitution is the fundamental standard of our Communists are slim, the party Constitution to repeatedly learn, practice, thinking, learning and thinking, thinking and row, row, ever-spiraling increase in the learning process. Respect party lines reflected in practice. Two to learn a basic Constitution Party rules, series of speeches, the key to be qualified party members. To be qualified party members, standards are not high, but if he does take a ruler of the party Constitution to dsy. Carry out study and education, every party must control the party's eight obligations, ask, look for gaps, identify problems, clear direction, work to solve specific problems. Actively practicing in the production life of the eight obligations, to play a vanguard and exemplary role, truly a party banner. hlight grass-roots party organizations

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想到自己公司这套做法，他就 特别恼火。他开始觉得公司对推销员实行固定工资
制是不公平的，一家合资企业怎么也搞大锅饭?应该按 劳付酬。上星期，他主动
去找了那位日方经理，谈了他的想法，建议改行佣金制，至少按成绩给奖金制。
不料那日本上司说这是既定政策，而拒绝了他的建议，母公司一贯就是如此，正
是本公司文化特 色。日本老板拒绝了他的建议。
昨天，令公司领导吃惊的是，小白辞职而去，到另一家公司了。
问题：小白为何不同意公司现有的付酬制度?试用亚当斯的公平理论来解释。
答：亚当斯的公 平理论认为，对自己的报酬的知觉和比较的认知失调，导致
当事人的心理失衡，即不公平感和心里紧张。 为减轻或消除这种紧张，当
事人采取某种行动以恢复心理平衡。如果报酬公平，当事人就会获得满足感，从而激励当事人的行为。


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