【人教部编版】四年级上册英语PEP期末试卷
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PEP小学英语四年级上册期末测试卷
一、
找出下面每组单词中与其它不同类的那个单词。(15分)
( )1. A. bed
B. bedroom C. living room D. kitchen
(
) 2. A. glasses C. chair
( )3.
A. strong B. quiet C. friendly D. spoon
(
)4. A. study B. floor C. wall D. window
( )5. A. father B. farmer C. driver
D. cook
二、 根据图片顺序抄写单词(10分)
six duck
cake rose pig
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三、 读一读, 选一选。(15分)
( )1. Who are they?
A. I and my parents. B. My parents and me.
( )2. Can I have some noodles,please?
A.
Thank you. B. Sure. Here you are.
( ) me a
knife,please.
A. Let me try. B. Here you
are.
( )4. Is this your bedroom?
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A. Yes,it
is. B. Yes, this is.
( )5. Is he your
father?
A. Yes, he is . B. Yes, she is.
四、情景问答。(15分)
( )1.你想知道别人的书包是什么色的,你会问?
A. What colour is your schoolbag?
B. Is it
your schoolbag?
(
)2.你想知道朋友家一共有多少家庭成员,你会问?
A. How many people can
you see?
B. How many people are there in your
family?
( )3.你想知道朋友的爸爸是什么职业的,你会问?
A.
What’s your father’s job?
B. What’s
your father’s name?
( )4.妈妈问你晚饭吃什么,她会问?
A. What would you like for dinner?
B. Can
I have some chicken?
( )5.当你猜测爸爸是不是在书房时,你会问?
A. Is he in the kitchen?
B. Is he in the
study?
五、选择合适的单词填空。(10分)
( )1. ____you
like some beef?
A. Can B. What. C. Would
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( )2._____they in the
door?
A. Is B. Are C. Am
( )3. What
would you like _____dinner?
A. in B. at
C. for
( )’s your _______ job?
A. father’s B. father C. he
( )5.
Is he ______ the living room?
A. on B.
under c. in
六、选择合适的答语。(10分)
( )1.
Where’s my schoolbag? A. No,they aren’t.
(
)’s her name? B. Her name is Sarah.
(
) they in the kitchen? C. It’s near the
computer.
( )’s your uncle’s job? D. I’d
like some rice and beef.
( ) would you like
? E. My uncle is a football player.
七、抄写下面的句子。(10分)
1. What’s your father’s
job?
2. I’d like some beef.
3.
The sofa is in the living room.
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八、阅读(15分)
This is my family. My mother
is a teacher. She is very friendly. My
father
is a basketball player. He is tall and strong. My
uncle is a cook.
My aunt is a nurse. I am a
student. I have no job.
读一读,选一选。
( )1.
What’s his mother’s job?
A. She is a teacher.
B. She is a nurse.
( )2. What’s his
father’s job?
A. He is a football player.
B. He is a basketball player.
( )3.
What’s his uncle’s job?
A. He is a doctor.
B. He is a cook.
( ) ’s his aunt’s
job?
A. She is a nurse.
B. B. She is a
farmer.
( ) 5. What’s his job?
A. He is
a driver.
B. He has no job.
X
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参考答案
一 A A D A A
二 cake six
duck pig rose
三 B B B A A
四 A B A A B
五 C B C A C
六 C B A E D
七 略
八 A B
B A B
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、提升部分主题宴会服务的质量
,从菜单的设计打印到配套餐具与调料的准备,特别是上菜的语言服务设计将是整个服务的点缀和装饰,开盘菜的
欢迎词导入,餐中重头菜肴的介绍宣传,主食供应时的再次祝福,将时刻突出主人对主宾的尊敬热情,也通过此举
服务让客人在心里更加加强对朋友盛情的美好回忆,真正达到客人宴请的物质精神双重享受。
、建立完善
信息收集制度,降低投诉与提高存酒的信赖度
根据上半年收集的案例汇总看基本集中在客人对存酒的凝虑
,由于当时信息记录单一不全面导致客人对自己的酒水存放不放心,后经部门开会加强细化存酒服务流程,特别注
重值台员、吧台的双向记录要求及自带酒水的饮用与存放的书面记录,以此避免了客人心中的顾虑,查询时可以第
一时间告知客人排除凝虑。吧台人员在货架的分类上创新编号排放便于快
速查找,起到了良好的效果。<
br>、班会组织趣味活动,展示餐厅各项技能
为营造快乐班会快乐工作的氛围,餐厅经常以活动的形式
来组织趣味游戏,虽然时间短暂但是收获多多,拓展PK小游戏配备奖励式处罚,融洽气氛、消除工作中的隔阂,
提高相互之间的信赖度有着推波助澜的作用,包括每月的消防突击演练以真正检验全员的真实性效果,提高处变不
惊的能力和处理突发事件的反应,当然托盘摆台技能的比拼才是我们真正的专业,从时间与质量考验选手的日常基
本功,提高服务效率。
、开展各类员工培训,提升员工综合素质
本年度共开展了班会全员培训相
对多一点达到46场次,业务式技能培训11场,新人入职培训场,领班主管的自主专题培训海底捞进行场,通过
培训来达到思想意识的提高,拓展管理思路,开阔行业视野。
、全员齐努力,销售新突破
根据年
初部门设定的果汁饮料销售新目标,全员不懈努力,在客源市场不是很景气的条件下发挥你追我赶宁创销售新高不
伤相互感情的比拼精神,使我们的果汁数量屡创新高,到目前已销售11900多扎数,每月销售之星奖励的喜悦
众人分享,从二连冠三连冠到现在的年终四连冠都是自身努力和实力的象征,餐厅也因此涌现出了一批销售之星。
但是也有在销售中因没有注意语言技巧的把握而导致客人感觉有强买强的嫌疑。
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